Title: [Plugin: WP e-Commerce] Issues uploading product images
Last modified: August 20, 2016

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# [Plugin: WP e-Commerce] Issues uploading product images

 *  [EdeeLemonier](https://wordpress.org/support/users/edeelemonier/)
 * (@edeelemonier)
 * [13 years, 12 months ago](https://wordpress.org/support/topic/plugin-wp-e-commerce-issues-uploading-product-images/)
 * Hello,
 * I am using Boutique theme from Elegant Themes and have downloaded the WP-e-Commerce
   plugin. I don’t have a problem adding a new product, until I try and add a picture
   of the product. When I click on Manage Product Images, my entire screen grays
   out, though I can see my screen behind it. This also happens when I try to upload
   an image by clicking the “image upload” icon at the top of the editor. I took
   a screen shot so you can see what I’m talking about. The folks at Elegant Themes
   haven’t been too swift to help, so I’m hoping someone here can.
 * Am I missing something? Is there another plugin I need? Gah!
 * I don’t know how to insert the screen shot, so here’s the URL:
 * [http://butterflyprojectjewelry.net/wp-content/uploads/2012/08/Screen-Shot-2012-08-27-at-11.06.02-AM.png](http://butterflyprojectjewelry.net/wp-content/uploads/2012/08/Screen-Shot-2012-08-27-at-11.06.02-AM.png)
 * [http://wordpress.org/extend/plugins/wp-e-commerce/](http://wordpress.org/extend/plugins/wp-e-commerce/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [EdeeLemonier](https://wordpress.org/support/users/edeelemonier/)
 * (@edeelemonier)
 * [13 years, 12 months ago](https://wordpress.org/support/topic/plugin-wp-e-commerce-issues-uploading-product-images/#post-2999644)
 * Ack! Got click happy. Sorry for empty comment!
 *  [adzonline](https://wordpress.org/support/users/adzonline/)
 * (@adzonline)
 * [13 years, 2 months ago](https://wordpress.org/support/topic/plugin-wp-e-commerce-issues-uploading-product-images/#post-3000059)
 * I use the same theme with wp e-commerce and do not have that problem at all..
   Are you sure that both your theme and the version of wp e-commerce you are using
   are both up to date?

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘[Plugin: WP e-Commerce] Issues uploading product images’ is closed to
new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wp-e-commerce_ebebeb.svg)
 * [WP eCommerce](https://wordpress.org/plugins/wp-e-commerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-e-commerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-e-commerce/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-e-commerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-e-commerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-e-commerce/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [adzonline](https://wordpress.org/support/users/adzonline/)
 * Last activity: [13 years, 2 months ago](https://wordpress.org/support/topic/plugin-wp-e-commerce-issues-uploading-product-images/#post-3000059)
 * Status: not resolved