Title: [Plugin: WP e-Commerce] cart always empty
Last modified: August 20, 2016

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# [Plugin: WP e-Commerce] cart always empty

 *  [penseelibre](https://wordpress.org/support/users/penseelibre/)
 * (@penseelibre)
 * [14 years, 1 month ago](https://wordpress.org/support/topic/plugin-wp-e-commerce-cart-always-empty/)
 * hello,
    what happen ? when i click to buy it goes in the cart, and when i want
   confirm for the transport >> the cart say “empty”
 * what happen ?
 * please answer to me
 * tks
 * [http://wordpress.org/extend/plugins/wp-e-commerce/](http://wordpress.org/extend/plugins/wp-e-commerce/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Lee Willis](https://wordpress.org/support/users/leewillis77/)
 * (@leewillis77)
 * [14 years, 1 month ago](https://wordpress.org/support/topic/plugin-wp-e-commerce-cart-always-empty/#post-2724018)
 * Most likely your PHP installation has misconfigured PHP session support. Ask 
   your host to check that php.session_save_path is pointing to a folder that’s 
   writable by your web server.
 *  Thread Starter [penseelibre](https://wordpress.org/support/users/penseelibre/)
 * (@penseelibre)
 * [14 years, 1 month ago](https://wordpress.org/support/topic/plugin-wp-e-commerce-cart-always-empty/#post-2724019)
 * Thank you Lee
    i will do that on FTP
 * i am trying it seems nearly ok
 *  Thread Starter [penseelibre](https://wordpress.org/support/users/penseelibre/)
 * (@penseelibre)
 * [14 years, 1 month ago](https://wordpress.org/support/topic/plugin-wp-e-commerce-cart-always-empty/#post-2724020)
 * well very good it works!
    thank you very much i was so afraid !
 *  [Bill Gilmore](https://wordpress.org/support/users/bill-gilmore/)
 * (@bill-gilmore)
 * [13 years, 11 months ago](https://wordpress.org/support/topic/plugin-wp-e-commerce-cart-always-empty/#post-2724115)
 * thanks hopefully this will work for me too. My clients hosting providers said
   the permission can only be set to 755 on their servers. Will it need to be 777?
 *  [Lee Willis](https://wordpress.org/support/users/leewillis77/)
 * (@leewillis77)
 * [13 years, 11 months ago](https://wordpress.org/support/topic/plugin-wp-e-commerce-cart-always-empty/#post-2724116)
 * That depends wholly on how their hosting is configured. Did you ask them the 
   exact thing I posted, e.g.
 * “Check that php.session_save_path is pointing to a folder that’s writable by 
   your web server.”

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘[Plugin: WP e-Commerce] cart always empty’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wp-e-commerce_ebebeb.svg)
 * [WP eCommerce](https://wordpress.org/plugins/wp-e-commerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-e-commerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-e-commerce/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-e-commerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-e-commerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-e-commerce/reviews/)

 * 5 replies
 * 3 participants
 * Last reply from: [Lee Willis](https://wordpress.org/support/users/leewillis77/)
 * Last activity: [13 years, 11 months ago](https://wordpress.org/support/topic/plugin-wp-e-commerce-cart-always-empty/#post-2724116)
 * Status: not resolved