for first, great plugin. There was a gap for this type of plugin.
And now. I have small idea to improvement. Do you plan to use Custom post type istead own data structure ?
I think review is still an article or post if you want.
There are Post title, post content, posted date. Other attributes (like Name, rating, email, url) are meta/additional tags.
There are more opportunities to extension for more and more attributes like Phone, Address, Company name, Position in company, Photo of customer,and so on.
Custom post types is and will be more useful and more agile way to build specific content of page.
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