WP Customer Reviews
[resolved] review stars not showing in google search (7 posts)

  1. chrislewisdrums
    Posted 4 years ago #

    Hi. I installed this plugin a few weeks ago, and after getting reviews, they started showing in google searches. Now they have stopped showing in the search. I did update my theme, and made a child theme. I'm thinking something that I did stopped the stars showing up in google searches. Can anyone throw any light on this please? My theme is a child of Mantra, and my url is http://www.chrislewisdrums.co.uk

    Many thanks


  2. Jamesashford
    Posted 4 years ago #

    We are having the same issue. Did you manage to sort it in the end?

    Thank you

  3. cazby
    Posted 4 years ago #

    I was doing great with my website, got it number 1 in three different searches on google and now, nothing. But on this website http://www.athensgagaragedoors.com my feedback is not showing up anymore either. It was funny that someone from google called to sell me adwords and I didn't bite, I'm thinking it has something to do with that. The stars are still showing up on own sites that I run. Let me know if anyone figure stuff out. see ya.

  4. chrislewisdrums
    Posted 4 years ago #

    I still don't know why this happened, and haven't managed to sort it out. I'd love someone who knows to post a solution!

  5. bompus
    Plugin Author

    Posted 4 years ago #

    It's all up to Google. Nothing changed on the plugin so their algorithms may have changed as to which sites to use for reviews. They are still beta testing that feature in search results, so it can come and go.

  6. SWJ
    Posted 4 years ago #

    It could be something to do with page ranking? Some of my pages have stars on Google but most don't though. Maybe, when Google updates it's page rank on site stars will appear?

  7. gsmforum
    Posted 3 years ago #

    Same problem here....
    Is there anything we can do to get back the stars rating when searching at google?
    Weird stuff... i have some reviews on my website and they where appearing at google with the rating stars until one month ago, and now not even one link is appearing with the stars...

    If i make a search at google i see many other sites using this plugin that still have the stars rating, like this search: https://www.google.com/search?q=WP+Customer+Reviews+tours&oq=WP+Customer+Reviews+tours&sourceid=chrome&ie=UTF-8#hl=en&safe=off&tbo=d&sclient=psy-ab&q=%22Powered+by+WP+Customer+Reviews%22+rating+votes&oq=%22Powered+by+WP+Customer+Reviews%22+rating+votes&gs_l=serp.3...5700.6274.5.6408.,or.r_gc.r_pw.r_cp.r_qf.&bvm=bv.41524429,d.ZG4&fp=2133deba519e1bd2&biw=1137&bih=752

    Thanks for any help solving this problem.

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