Support » Plugin: WP Customer Reviews » [Plugin: WP Customer Reviews] Only Admins can view and manage the Reviews?

  • Resolved chrissabbatini


    Hi, great plugin!

    I’ve included you in the CREDITS page of my client’s website:

    However, when configuring their backend (they have a custom User capability similar to Editor), I’ve realized that when clicking on the “Customer Reviews” backend menu option, it takes them to the website, at this address:
    and states that it is a “Page Not Found”.

    On any Admin account, clicking on the same backend menu option will take me to:
    which shows me the correct backend of the plugin, where I can manage the customer reviews.

    I’ve given capability to my client’s User accounts to view (and therefore access) the Customer Reviews backend.

    This makes me think that somehow the plugin is searching only for Admins to enter its backend…. HOW CAN I CHANGE THIS?? I want to be able to select what Users can manage the Customer Reviews!

    Help please! This is urgent!

    Thank you so much for your attention,

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Aaron Queen


    Hi Chris,

    Search the plugin for “edit_others_posts” (without the quotes).

    You can see a list of roles here:

    I figured that you shouldn’t by default allow non-admins to approve/edit reviews, so that is why the default is edit_others_posts. Feel free to change it until we find out how to provide an option for this.

    A new version will be released today (soon), which will provide some fixes and possibly a fix to work with your custom user capability.

    Hope this helps,

    Hey that was perfect, thank you.

    Once it tells me to upgrade, I’ll do so and see if it still works, otherwise I’ll go re-edit it as I have done now to get it to work!

    Thanks again!

Viewing 2 replies - 1 through 2 (of 2 total)
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