Support » Plugin: WP Customer Reviews » [Plugin: WP Customer Reviews] Lost my entire Word Press Blog Site

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  • Christine Rondeau

    (@crondeau)

    Volunteer Forum Moderator

    I would access the site via FTP, navigate to the wp-content/plugins folder and delete the customer reviews plugin.

    Thank you for responding. How to I access the site via FTP?

    Christine Rondeau

    (@crondeau)

    Volunteer Forum Moderator

    Another option is if your web hosting control panel (cPanel? Parallels?) has a File Manager option, you can use that to look at the files in your webspace.

    You want to navigate to the web root (could be httpdocs, htdocs, public_html or www) and then the wp-content folder and then finally the plugins folder.

    Select the wp-customer-reviews folder (Plesk has a checkbox, not sure about cPanel) and then click the Remove button. That should delete the folder and make your site operational again.

Viewing 4 replies - 1 through 4 (of 4 total)
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