WP Customer Reviews
Lost my entire Word Press Blog Site (5 posts)

  1. eeross
    Posted 4 years ago #

    When I installed the WP customer reviews plug-in and then activated it, my entire WP blog site disappeared. I can't even get into the dashboard to un-install it. Any suggestions?


  2. I would access the site via FTP, navigate to the wp-content/plugins folder and delete the customer reviews plugin.

  3. eeross
    Posted 4 years ago #

    Thank you for responding. How to I access the site via FTP?

  4. Trionic Labs
    Posted 4 years ago #

    Another option is if your web hosting control panel (cPanel? Parallels?) has a File Manager option, you can use that to look at the files in your webspace.

    You want to navigate to the web root (could be httpdocs, htdocs, public_html or www) and then the wp-content folder and then finally the plugins folder.

    Select the wp-customer-reviews folder (Plesk has a checkbox, not sure about cPanel) and then click the Remove button. That should delete the folder and make your site operational again.

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