Support » Plugin: WP Complete Backup » [Plugin: WP Complete Backup] 500 error message

  • when I run a backup I get a 500 error. The backup is saved in the storage folder, but afterwards, I’m getting the error message, The website is hosted by I am wondering if it is corrupt. It seems like a lot of trouble to set up a new sub-domain install just to test the backup. If this is typical and there is nothing to worry, please let me know. If you think there is a problem, let me know also.

    Here is the error message:

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

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  • I’m also getting this exact error (also hosted on godaddy). The file is being created, but I don’t know how reliable it would be if it was restored. Please let me know if this is something to be concerned about.

    I also get this message though I’m hosted by 123-reg. I need to know if the backup will work as I’m about to change servers.

    Now that you have to move it to a new server, you can test it. When I wrote this post I was hoping that someone had already experienced this problem and had an answer. So if your new server install works then please let us know. I had this problem with wp-complete-backup. Another problem with that plugin is that I can’t find a way to do scheduled backups. I think I found a better plugin. I’m going to try backWPup plugin. It has scheduled backups and I think you can tell it to put a backup on your server and send one to dropbox which is what I want. So there you have it. Actually When I want to move to a different server I find it easer to just install wp on the new server, delete the wp-content file, Download my original or existing website wp-content file and upload it to the new server. Then I delete all the tables in the new install’s database. Then I backup the database with phpmyadmin and import it to the new install. Then you have to change the database username, password and maybe a few other things in the wp-config file. It’s not to hard to figure out, but It might be fore someone who’s new to wp, or databases.

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