Support » Plugin: WOW Slider » [Plugin: WOW Slider] Unable to open existing slideshow files

  • Resolved lightfoot33


    Is anyone else having the issue where the only one who can open a slideshow file is the person who created it? For example, if my co-worker created the slideshow, I am not able to open or edit it and neither is the client. And vice versa — if I create a slideshow, my co-worker is unable to open it and the client can’t either. This is especially problematic for clients who have multiple slideshows on their site that we originally create. If they want to edit any slideshow, they currently are unable to and the only option we can give them at this point is to recreate the entire thing from scratch, which is hardly ideal.

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  • Plugin Contributor WOWSlider


    Actually, project file stores settings of slideshow only (template, transition effect,delays, etc.) and doesn’t store images. So, if your original images were deleted or moved into another folder, they couldn’t be opened. You can edit paths manually. Please see a detailed instruction in our FAQ:
    Also, WOWSlider provides “Use relative paths to image in project” option since v.2.1. It allows to move WOWSlider project file and folder with original images from one folder to another or from one computer to another without manual editing of paths.
    It will be easier to do it, if all your original images and WOWSlider project file is stored in the same folder.

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