Support » Plugins » [Plugin: Stats] WP-Stats: Error from last API Key attempt

  • Hi, when I try to add a new blog to my account after using my api key I get this error message in a red box:

    Error from last API Key attempt:

    The owner of that API Key (elguilleamerica) is not on the access list for this blog (8507629). To be added to the access list, you must contact support.

    My Api key is the right one and I can’t get my wp-stats plugin get working.

    What can i do?

Viewing 13 replies - 1 through 13 (of 13 total)
  • penseelibre


    i have the same problem

    Hi penseelibre, Did you fix it?



    I’m getting the same error. Pretty stupid error message, “you must contact support”, since I’m the admin and host owner. What support?

    I have the same problem, and I agree… STUPID error message. Very uninformative.

    Just wanted to point out that I have the same issue. Running wordpress version 2.9.2

    Me too : (
    No one has an answer? Or solved it themselves?

    Count me in. Same problem after I disabled the plugin for a different reason. It was working before but since re-activating it, I get the above errord message. Now, if only I can remember what I was doing differently before I de-activated it…

    So I take it this problem still has NOT been resolved?
    Damn! I was really liking this plugin.
    Whats the alternative people?



    Hmm, still not working. I’ve signed up with a free account at in the meantime.

    I’m getting the same error, which is really irritating as it worked fine yesterday on another site.

    Hey everyone. I just installed the 1.6.3 version and it’s working fine now.

    Same fucking error. It works PERFECTLY on one of my sites, but one of my other ones I get the same error. I’ve tried registering, re-registering, tried three different API keys and get the same results.

    Anyone? ANYONE?

    Dear Andy Skelton,

    Please READ THIS.

    Same error here…

    I’ve attempted to add 2 blogs, one worked, one did not with the same error message as above.

    You cannot contact support – the contact form cannot be completed because my blog is self hosted – but the error message says to contact support. ARGH!

Viewing 13 replies - 1 through 13 (of 13 total)
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