Title: [Plugin: WordPress.com Stats] Stats not working
Last modified: August 20, 2016

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# [Plugin: WordPress.com Stats] Stats not working

 *  [IT_HKDR](https://wordpress.org/support/users/it_hkdr/)
 * (@it_hkdr)
 * [13 years, 7 months ago](https://wordpress.org/support/topic/plugin-wordpresscom-stats-stats-not-working/)
 * The plugin has stopped working for my site for 2 months now.
    No changes have
   been made to file permission of any of the wordpress files and no upgrade of 
   other plugins have been made in the past 2 months either. Some have mentioned
   about the inclusion of <?php wp_footer(); ?> in the footer is necessary for the
   wordpress stats plugin to work. I checked the footer and that line of code is
   definitely there. Can someone please help?
 * [http://wordpress.org/extend/plugins/stats/](http://wordpress.org/extend/plugins/stats/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Tim Moore](https://wordpress.org/support/users/tmoorewp/)
 * (@tmoorewp)
 * [13 years, 7 months ago](https://wordpress.org/support/topic/plugin-wordpresscom-stats-stats-not-working/#post-3020826)
 * Try clearing your cache and cookies, then viewing stats again. If you have a 
   cache plugin, temporarily disable it to see if it is causing problems.
 *  [NAKASEC](https://wordpress.org/support/users/nakasec/)
 * (@nakasec)
 * [13 years, 4 months ago](https://wordpress.org/support/topic/plugin-wordpresscom-stats-stats-not-working/#post-3020969)
 * Hi- I am having a similar problem with my site stats. For some reason during 
   what we thought was our busiest time (Election work) our daily views for Sept
   and Oct are at zero. And now that we aren’t posting anything in mid-Nov, the 
   stat site is recording daily views again.
 * Is there a way to retroactively retrieve that information if our stats weren’t
   working during that time? We need it for our efforts to track the the correlation
   between our outreach activities and visits to our website.
 * thanks!
 *  [johnrick_shaldon](https://wordpress.org/support/users/johnrick_shaldon/)
 * (@johnrick_shaldon)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/plugin-wordpresscom-stats-stats-not-working/#post-3020986)
 * I cannot get the stats plugin to work at all. My site is [http://listeningdevicesforthedeaf.co.uk](http://listeningdevicesforthedeaf.co.uk)
   Can anyone advise please?
 *  [Mariecoppola](https://wordpress.org/support/users/mariecoppola/)
 * (@mariecoppola)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/plugin-wordpresscom-stats-stats-not-working/#post-3020987)
 * My stats for Expertistas.com stopped on July 26, 2013. I downloaded Jetpack –
   how can I get it working again? Thanks for any help.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘[Plugin: WordPress.com Stats] Stats not working’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/stats.svg)
 * [WordPress.com Stats](https://wordpress.org/plugins/stats/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/stats/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/stats/)
 * [Active Topics](https://wordpress.org/support/plugin/stats/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/stats/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/stats/reviews/)

 * 4 replies
 * 5 participants
 * Last reply from: [Mariecoppola](https://wordpress.org/support/users/mariecoppola/)
 * Last activity: [12 years, 7 months ago](https://wordpress.org/support/topic/plugin-wordpresscom-stats-stats-not-working/#post-3020987)
 * Status: not resolved