WordPress.com Stats
Attempted to add API Key, Got Error, Now can't reset Key. (5 posts)

  1. jeriksson
    Posted 4 years ago #

    Added a key, says that key is not authorized and i must add it on wordpress.com, went there, can't find anywhere to add my site.

    Registered a new wordpress.com account. Got a new api key, now i can't reset my key api key, when i click the "enter new api key" link nothing happens, uninstalling the plugin won't uninstall the settings, i don't feel like looking it up inside the db right now i'm guessing there is a bug that will be fixed soon cause i saw many threads with the same stuff.

  2. magonzalez987
    Posted 4 years ago #

    same issue this is message i get.

    Error from last API Key attempt:

    The owner of that API Key (myusername) is not on the access list for this blog (123456789). Stats was installed using a different API key. The owner of the original key can add users to the access list, or you can contact WordPress.com support.

  3. Please contact us via http://en.support.wordpress.com/contact/ about this.

  4. Tevya
    Posted 4 years ago #

    I've got the same issue. One of the errors seemed to indicate that the API key wouldn't work, because the right user wasn't registered on my blog. Do I need to use the same email as my WordPress.com account? Its worked fine on other blogs without using the same email. I don't get it. And over 100 people have voted that its "broken" with WP 3.1 on the plugin page. Seems like automattic just needs to fix the plugin more than anything.

  5. We are working to fix the problem, but if you contact us via the link above, we may be able to work something out for your particular case.

    Be sure to give us the exact error message.

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