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WordPress-to-lead for Salesforce CRM
[resolved] Web-to-case? (4 posts)

  1. Jason
    Member
    Posted 2 years ago #

    Can the WordPress-to-lead plugin also be used for web-to-case submissions?

    If so, are there any tweaks or adjustments which need to be made to accomplish this?

    If not, are there any similar (or similarly modifiable) plugins for web-to-case functionality?

    http://wordpress.org/extend/plugins/salesforce-wordpress-to-lead/

  2. Nick Ciske
    Member
    Plugin Author

    Posted 2 years ago #

    Not at present.

    I'd have to look at the web-to-case API at salesforce to determine if/how that could be added.

  3. Jason
    Member
    Posted 2 years ago #

    I've actually solved this problem by using Gravity Forms, but even then the actual components to the solution are very simple:

    Effectively, use "orgid" instead of "OID," and call servlet.WebToCase instead of servlet.WebToLead.

    It would seem SF is expanding the role of Cases and I expect more and more users are going to request this. It would be a great addition for this plugin.

  4. Nick Ciske
    Member
    Plugin Author

    Posted 2 years ago #

    Added to the wishlist, thanks for the suggestion and investigation.

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