Title: Plugin WordPress Stats doesn´t work
Last modified: August 19, 2016

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# Plugin WordPress Stats doesn´t work

 *  [maftik](https://wordpress.org/support/users/maftik/)
 * (@maftik)
 * [17 years, 7 months ago](https://wordpress.org/support/topic/plugin-wordpress-stats-doesnt-work/)
 * Yesterday´s afternoot I installed the WordPress stats plug-in into my site and
   submitted the API key. But from that time, stats still shows no visitors, although
   I use also motigo webstats and there I can see that users visited the site from
   time I installed WP stats. Where is the problem? Why the plug-in doesn´t work?

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [tsurai](https://wordpress.org/support/users/tsurai/)
 * (@tsurai)
 * [17 years, 3 months ago](https://wordpress.org/support/topic/plugin-wordpress-stats-doesnt-work/#post-849256)
 * Yes I’m having this same problem right now.
 *  [irphoto](https://wordpress.org/support/users/irphoto/)
 * (@irphoto)
 * [17 years, 3 months ago](https://wordpress.org/support/topic/plugin-wordpress-stats-doesnt-work/#post-849257)
 * Hi guys,
 * I have only been using WP for a few days, but have just managed to resolve this
   for my own site … looks like many people ask and get no response, so if it works
   for you, please spread the word by answering someone else’s unresolved question
   on the same topic !
 * My site is **not** hosted by WordPress, it’s on my own domain, but I think this
   applies to **everyone**. When you change themes, you may or may not get the right
   code to make WPstats work. If it’s a WP theme, it probably works OK, but if not
   then it might be “broken”.
 * I’m assuming you’ve installed and activated the plugin, with an API key from 
   WordPress.
 * First, log in to administer your site. Go to the ‘Appearance’ section where you
   can change themes. Look a little further down the list of options and choose “
   Editor”.
 * You’ll get a big window of code, probably for the “style.css” file … but you 
   need to edit the “footer.php” file, so choose footer.php from the list over on
   the right and wait for the window to fill with the footer code.
 * Scroll down to the bottom of the code window, and insert this …
 * `<?php wp_footer(); ?>`
 * … just before the line that has `</body>` in it.
 * Now go check your stats … they will almost certainly still say no visitors.
 * Now **log out of your site and close your browser**. Now re-open your browser
   and go to your site as if you were an external visitor ( i.e. do **not** log 
   in ! ).
 * Go to a specific page or area of your site, and note down on a bit of paper where
   you went !
 * Now log back into your site as administrator and look at the stats … after a 
   few minutes ( I think WP claim this is refreshed every three minutes, but give
   it ten if not sure ) your anonymous visit to your own site should show up … in
   which case it’s working and you can stop for coffee !
 * Hope this helps,
 * Alan
 *  [tsurai](https://wordpress.org/support/users/tsurai/)
 * (@tsurai)
 * [17 years, 3 months ago](https://wordpress.org/support/topic/plugin-wordpress-stats-doesnt-work/#post-849259)
 * irphoto, thank you! That actually seemed to work! 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Plugin WordPress Stats doesn´t work’ is closed to new replies.

## Tags

 * [stats plugin](https://wordpress.org/support/topic-tag/stats-plugin/)

 * 3 replies
 * 3 participants
 * Last reply from: [tsurai](https://wordpress.org/support/users/tsurai/)
 * Last activity: [17 years, 3 months ago](https://wordpress.org/support/topic/plugin-wordpress-stats-doesnt-work/#post-849259)
 * Status: not resolved

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