1. Jae
    Posted 2 years ago #

    OK, so I've got some digital products on my website - downloadable PDFs. When I add one or more to cart go to checkout, it goes all the way through the payment process. PayPal sends a receipt to the customer's email (so I know there's no junk mail issues) but the thank you email with the link(s) to the download(s) is not sent. I've tried waiting 24 hours but nothing is sent.

    Also, I've tried looking in the Reports & it does not tell me that I've sold anything.


    Many thanks,
    Jae :)


  2. n.showket
    Plugin Author

    Posted 2 years ago #

    sent me your email address. I will give you access to one of our test sites..You can test everything there.
    You might have to install some emailing plugin ( free ) to get the emails.


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