Title: [Plugin: WordPress Popular Posts] Images not loading… Last modified: August 20, 2016 --- # [Plugin: WordPress Popular Posts] Images not loading… * [ChazStevens](https://wordpress.org/support/users/chazstevens/) * (@chazstevens) * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-wordpress-popular-posts-images-not-loading/) * Hey Hector; * Hope all is well. * I’ve updated to 3.4.1. * Had the same DB issues (the deactivate/react worked). * However now my images only show when I am logged in as admin. Missing in action when not. * [http://coralspringstalk.com/broward-blind-items-are-back-youll-never-guess-who-3199](http://coralspringstalk.com/broward-blind-items-are-back-youll-never-guess-who-3199) * [http://wordpress.org/extend/plugins/wordpress-popular-posts/](http://wordpress.org/extend/plugins/wordpress-popular-posts/) Viewing 15 replies - 1 through 15 (of 23 total) 1 [2](https://wordpress.org/support/topic/plugin-wordpress-popular-posts-images-not-loading/page/2/?output_format=md) [→](https://wordpress.org/support/topic/plugin-wordpress-popular-posts-images-not-loading/page/2/?output_format=md) * Plugin Author [Hector Cabrera](https://wordpress.org/support/users/hcabrera/) * (@hcabrera) * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-wordpress-popular-posts-images-not-loading/#post-3014542) * Hi Chaz, * Just checked your site and it seems that the image cannot be found. Can you please check that the `cache` directory (wordpress-popular-posts/cache) exists and is writable? If so, are there any images in it?. * Thread Starter [ChazStevens](https://wordpress.org/support/users/chazstevens/) * (@chazstevens) * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-wordpress-popular-posts-images-not-loading/#post-3014554) * Hey Héctor; * The cache folder was set to 755. I set it to 777. * Inside that folder… * An index.html and a couple timthumb.txt files. * [https://skitch.com/myactsofsedition/ete8q/chazstevens-tamaractalk.com-filezilla](https://skitch.com/myactsofsedition/ete8q/chazstevens-tamaractalk.com-filezilla) * [Nahum](https://wordpress.org/support/users/nahummadrid/) * (@nahummadrid) * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-wordpress-popular-posts-images-not-loading/#post-3014557) * Having the same issues. I thought it was an MU supercache cdn issue, but now I see others have the same problem. * the two image options…”Featured”, “First Post Image” are not producing a working thumbnail. Custom Field works but I don’t use the custom field for images I’m afraid. * Thread Starter [ChazStevens](https://wordpress.org/support/users/chazstevens/) * (@chazstevens) * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-wordpress-popular-posts-images-not-loading/#post-3014558) * Yeah… * I’ve killed the cache (was using QuickCache). Still no joy. * [ddegrandpre](https://wordpress.org/support/users/ddegrandpre/) * (@ddegrandpre) * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-wordpress-popular-posts-images-not-loading/#post-3014559) * I’m having a similar problem. I can see the media folders on the server, but they seem to be rerouted via WP. Any hints?: [http://eparentingblog.com/](http://eparentingblog.com/). The settings for media from WP ‘/home/cmikecs/public_html/eparentingblog/wp-content/ uploads’. It’s hosted on GoDaddy, the tech and I could only see the path from eparentingblog… * Plugin Author [Hector Cabrera](https://wordpress.org/support/users/hcabrera/) * (@hcabrera) * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-wordpress-popular-posts-images-not-loading/#post-3014562) * **Chaz**: can you please try [these suggestions](http://www.thebuzzmedia.com/tip-for-timthumb-thumb-php-not-generating-thumbnails/)? * **Nm**: can you please share your site’s URL so I can go take a look at the source code? * **[@ddegrandpre](https://wordpress.org/support/users/ddegrandpre/)**: I checked your site and I didn’t see the WordPress Popular Posts widget anywhere. Is your problem related with this plugin? * Thread Starter [ChazStevens](https://wordpress.org/support/users/chazstevens/) * (@chazstevens) * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-wordpress-popular-posts-images-not-loading/#post-3014564) * I’ve read the hints… Everything was set as directed. * I noticed this. * ”Missing * So when I load: [http://coralspringstalk.com/wp-content/uploads/2012/03/claudiamurphy.jpg&h=200&w=285](http://coralspringstalk.com/wp-content/uploads/2012/03/claudiamurphy.jpg&h=200&w=285) * I get no image. * When I load: [http://coralspringstalk.com/wp-content/uploads/2012/03/claudiamurphy.jpg](http://coralspringstalk.com/wp-content/uploads/2012/03/claudiamurphy.jpg) * I find the image. * Thread Starter [ChazStevens](https://wordpress.org/support/users/chazstevens/) * (@chazstevens) * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-wordpress-popular-posts-images-not-loading/#post-3014565) * Hector… * I think it was related to Better WP Security. i turned down the plugin and the images showed up. * I shall investigate. * [ddegrandpre](https://wordpress.org/support/users/ddegrandpre/) * (@ddegrandpre) * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-wordpress-popular-posts-images-not-loading/#post-3014567) * There was no Popular Posts widget. I tried downloading and installing and received this error: ‘The plugin post-plugin-library/post-plugin-library.php has been deactivated due to an error: Plugin file does not exist’ Similarly, I cannot install the content gallery. Thinking this was the problem, I deactivated it then, deleted it, hoping it would eliminate the error codes and the media access problems. I couldn’t reinstall it when it didn’t clear up the problem. * [Nahum](https://wordpress.org/support/users/nahummadrid/) * (@nahummadrid) * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-wordpress-popular-posts-images-not-loading/#post-3014608) * quick fix for me was to change line 1062 in the wordpress-popular-posts.php * `$path = get_the_post_thumbnail( $p->id, array($tbWidth,$tbHeight));//$this-> get_img($p->id, "featured");` * and line 1065… * `$thumb .= "{$path}";` * and this is using the featured image option. * I hope there is a solution soon. I really enjoy this plugin one of my top 3 favorites. * Looking at how the thumbs get displayed, would be great to have a fallback system, from Featured Image to Custom Field to Image in Post to the default no-image. * Plugin Author [Hector Cabrera](https://wordpress.org/support/users/hcabrera/) * (@hcabrera) * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-wordpress-popular-posts-images-not-loading/#post-3014623) * > **[@chazstevens](https://wordpress.org/support/users/chazstevens/):** Hector… > I think it was related to Better WP Security. i turned down the plugin and > the images showed up. > I shall investigate. * That could be it. Try contacting the developer of that plugin and let him know about the problem. Maybe he can provide us with a suggestion to resolve it. * **[@nm](https://wordpress.org/support/users/nm/):** I tried that solution, too. However, for some reason the `get_the_post_thumbnail` function was ignoring the custom width / height dimensions (`array($tbWidth,$tbHeight)`) and wasn’t creating the image with the exact values passed to it. That’s why I decided to go for a different approach and used Timthumb instead. It seems I need to investigate a little bit more about this. I like the fallback idea, let’s see what I can do about it. * **[@ddegrandpre](https://wordpress.org/support/users/ddegrandpre/):** I noticed that error, too. It is related to the Post Plugin Library, and even though it has nothing to do with my plugin I did a little research to try and help you and found [this](http://wordpress.org/support/topic/the-plugin-post-plugin-librarypost-plugin-libraryphp-has-been-deactivated-due) and [this](http://wordpress.org/support/topic/plugin-deactivated). Any of these links will help you fix the problem. * [Nahum](https://wordpress.org/support/users/nahummadrid/) * (@nahummadrid) * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-wordpress-popular-posts-images-not-loading/#post-3014624) * I didn’t even try it with the widget…is that where the function was ignoring? Because it is working with a custom template tag. * Yes the ability for the plugin just to accept whatever is in use automatically would be cool I think. Then there’s no need to set the different options. Especially handy if we use a mix of all types. * Plugin Author [Hector Cabrera](https://wordpress.org/support/users/hcabrera/) * (@hcabrera) * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-wordpress-popular-posts-images-not-loading/#post-3014651) * Yup, with the widget it seemed to ignore the custom dimensions, never tested that with the template tag nor the shortcode. It seems I have some work to do this weekend. * [DJGolden](https://wordpress.org/support/users/djgolden/) * (@djgolden) * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-wordpress-popular-posts-images-not-loading/#post-3014687) * Hello Hector, while solving the problem with the images, where I can download an older version to work correctly? * All the best * [DJGolden](https://wordpress.org/support/users/djgolden/) * (@djgolden) * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-wordpress-popular-posts-images-not-loading/#post-3014688) * Hi Hector, I found this section. * [http://wordpress.org/extend/plugins/wordpress-popular-posts/developers/](http://wordpress.org/extend/plugins/wordpress-popular-posts/developers/) * I wonder which version works correctly? Viewing 15 replies - 1 through 15 (of 23 total) 1 [2](https://wordpress.org/support/topic/plugin-wordpress-popular-posts-images-not-loading/page/2/?output_format=md) [→](https://wordpress.org/support/topic/plugin-wordpress-popular-posts-images-not-loading/page/2/?output_format=md) The topic ‘[Plugin: WordPress Popular Posts] Images not loading…’ is closed to new replies. * ![](https://ps.w.org/wordpress-popular-posts/assets/icon-256x256.png?rev=1232659) * [WP Popular Posts](https://wordpress.org/plugins/wordpress-popular-posts/) * [Frequently Asked Questions](https://wordpress.org/plugins/wordpress-popular-posts/#faq) * [Support Threads](https://wordpress.org/support/plugin/wordpress-popular-posts/) * [Active Topics](https://wordpress.org/support/plugin/wordpress-popular-posts/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wordpress-popular-posts/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wordpress-popular-posts/reviews/) ## Tags * [images not loading](https://wordpress.org/support/topic-tag/images-not-loading/) * 23 replies * 9 participants * Last reply from: [DJGolden](https://wordpress.org/support/users/djgolden/) * Last activity: [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-wordpress-popular-posts-images-not-loading/page/2/#post-3014751) * Status: not resolved