I have been using your plugin for a while and find it excellent, however for one particular site I now have an issue
On the source site when I start the migration, I fill in all the details on the settings screen and then start the migration all I get is a blank screen, (where usually it creates the zip files). The internet explorer egg timer stays there for approx 3-4 minutes and then stops and nothing happens.
I have left the screen for approx 1 hour in case it was just taking some time but to no avail. Below are the processes that I have tried in order to resolve/diagnose this further.
Tried the process on other websites to the destination domain, works
Tried with Internet explorer, Google chrome, and Maxathon – same failure
Tried on 3 different PC’s within my business – same failure
Tried on 2 different PC’s whilst on a customer site – same failure
Would appreciate any further help,does the plugin create any log files to give me a clue what it is failing on?
Hope to hear from someone soon
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