Form Manager
Submissions not registering (3 posts)

  1. angedevery
    Posted 4 years ago #

    Visitors are having to fill out the form and submit 2 or 3 times before the data is collected and they receive the "Thank you! Your data has been submitted" message.

    Most of our visitors are giving up or don't realise the information hasn't been collected. Is it a bug? Is there any way to fix this?


  2. angedevery
    Posted 4 years ago #

  3. hoffcamp
    Plugin Author

    Posted 4 years ago #

    I'm not sure. That tends to be because of a cache plugin. You can make the forms work by turning off the nonce check (which is usually to prevent accidental multiple submission) in Advanced Settings > Security > Disable nonce check.

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