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[resolved] Text Email Possible? (6 posts)

  1. alanpae
    Member
    Posted 3 years ago #

    Hi there again.

    Is it possible to get an option to send the email as plain text instead of HTML mail?

    I just moved to Go Daddy's Fourth Generation Web Hosting and if a WordPress plugin send an HTML email it will not send.

    I've switched everything over to text email instead and have had no issues since doing so. This is in no way an issue with your plugin but a workaround for another vendor's issue.

    Thanks,
    alan

    http://wordpress.org/extend/plugins/wordpress-file-monitor-plus/

  2. alanpae
    Member
    Posted 3 years ago #

    Argh. It's not text based mail. Installed another plug-in and it can send html mail.

    How do I help debug what is wrong?

    thanks,
    alan

  3. Gabe_GoDaddy
    Member
    Posted 3 years ago #

    Hi alan,

    Have you contacted our support team? We may be able to take a look and escalate your issue to our Advanced Hosting Support team to take a more in depth look to see what the problem might be.

    http://x.co/SeeSupport

  4. alanpae
    Member
    Posted 3 years ago #

    Thanks Gabe,

    What I was told by support was that Go Daddy doesn't support third party apps. :-)

    It was working fine for 2nd Gen Hosting so I'm not sure what changed with 4th Gen Hosting.

    I had to pitch quite a few plugins and find replacements but overall I'm actually happy with that experience. I don't have lags anymore and a plugin that may have been iffy got tossed and a more stable one replaced it.

    I know that this one was upgraded to the latest best coding standards so I'm not sure why 4th Gen is causing fits with this one. When I had send an email enabled it would eventually give a 500 Server Error. Without emails it ran but it's iffy.

    Any ideas?

    thanks,
    alan

  5. alanpae
    Member
    Posted 3 years ago #

    Got it.

    cloudsafe365 has a conflict with this plug-in

    Disabled cloudsafe365 and all is well.

    https://wordpress.org/extend/plugins/cloudsafe365-for-wp/

    alan

  6. Gabe_GoDaddy
    Member
    Posted 3 years ago #

    Alan, thank you so much for the feedback and finding the culprit. I will let our hosting team know.

    Thank you again!

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