Support » Plugin: WordPress Backup to Dropbox » [Plugin: WordPress Backup to Dropbox] zip backup fails

  • Regular backups work fine but when I enabled zip backups they fail. Yes I’ve paid for the zip option. I tried unliniking an relinking dropbox and also deleting the dropbox folders but still a problem.

    Refer to the two emails below. Help please. Thank you.

    Hi,

    This is a notification from your WordPress Backup to Dropbox plugin installed on http://misterian.com/blog.

    Eeek, there was an error with your last backup on 2012-08-17 at 21:12:34:

    Exception – Forbidden. This could mean a bad OAuth request, or a file or folder already existing at the target location.

    to ian
    Hi,

    This is a notification from your WordPress Backup to Dropbox plugin installed on http://misterian.com/blog.

    Your last backup successfully completed on 2012-08-17 at 22:22:31

    http://wordpress.org/extend/plugins/wordpress-backup-to-dropbox/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Michael De Wildt

    (@michaeldewildt)

    Do you have a subfolder set when the ‘Store backup in a subfolder of the wpb2d app folder’ setting is set?

    Yes, I do.

    Plugin Author Michael De Wildt

    (@michaeldewildt)

    Does the plugin backup of with the zip extension turned off?

    misterian

    (@misterian)

    Yes, the backup works with the zip turned off.

    Plugin Author Michael De Wildt

    (@michaeldewildt)

    What is your subfolder set to?

    misterian

    (@misterian)

    The subfolder is set to: misterian

    And in
    Apps\wpb2d\misterian

    I note that when I previously did the NON ZIP backup I was getting some warnings for some files as follows:

    Backup warning on 2012-08-27 at 12:15:26: file ‘kuwait01_xxxx.mov’ exceeds 40 percent of your PHP memory limit. The limit must be increased to back up this file.

    I don’t know if this is related to the problem with the zip backups.

    How do I increase my PHP limit?

    Plugin Author Michael De Wildt

    (@michaeldewildt)

    Ahh yes this will be related. If the zip is too large it cannot be uploaded to Dropbox. I am in the process of implementing a new API that will allow me to use chunked uploads for large files.

    Can you exclude those mov files from the backup?
    How big is the zip?

    Increasing you memory can be restricted by your host. You can try this http://www.mikeyd.com.au/2011/05/24/setting-the-maximum-execution-time-when-php-is-running-in-safe-mode/

    Cheers,
    Mikey

Viewing 7 replies - 1 through 7 (of 7 total)
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