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[Plugin: WordPress Backup to Dropbox] Fatal Error displaying file list

  • On one of my sites that uses this plugin there is an error in the file list. It shows wp-admin then below that shows:

    Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 4224 bytes) in [I excluded the root for this post]/wp-content/plugins/wordpress-backup-to-dropbox/Classes/class-file-list.php on line 111

    I have also noticed that in general the file list is a bit choppy and sometimes seems to select and deselect items that I did not click. Might be unrelated, but figure I would mention that as well….

    Thanks,
    Joshua

    http://wordpress.org/extend/plugins/wordpress-backup-to-dropbox/

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author Michael De Wildt

    @michaeldewildt

    The file dialog can be slow because it needs to scan your WordPress file system.

    Your PHP setup has a max memory limit of only 40mb. I would recommend at least 128mb for a modern WordPress blog to work efficiently.

    11 days ago I released a patch that attempts to set the memory limit for you. If you installed the plugin before this date, please download and reinstall and let me know how it goes.

    Cheers,
    Mikey

    I am having a similar problem with max memory limit of 128M
    I get this after it tries to list beyond wp-admin directory:
    Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 4168 bytes) in /<root of site deleted>/wp-content/plugins/wordpress-backup-to-dropbox/Classes/class-file-list.php on line 113
    This is with a fresh updated version of the plugin.

    esmi

    @esmi

    Forum Moderator

    This is a site issue – not a plugin-specific one – as a quick search of the forums would have revealed. Try increasing the memory available to PHP.

    @esmi ” as a quick search of the forums would have revealed.” as a qucik search indeed i did and came across this page wiht same issue and my resolution was the same, in that my resource limit was set at 128M or did you actually read my post?

    esmi

    @esmi

    Forum Moderator

    Did you read step 4 of the post I linked to?

    @esmi why would i have read step 4 of the post you linked to? and i am still wondering why you said: “as a quick search of the forums would have revealed.” what would i actually have searched for? i am on the plugin support page, for which i paid a premium for the zip extension. it doesn’t work, and this was the exact same issue with the same resolution, i.e., the 128M max limit is fine and still it doesn’t work, so unless you have a real solution please leave it to the developer
    asking my host to increase limit is not a solution

    esmi

    @esmi

    Forum Moderator

    i am still wondering why you said: “as a quick search of the forums would have revealed.”

    Because this question has been answered (literally) thousands of times already.

    what would i actually have searched for?

    The start of the error message “Fatal error: Allowed memory size”.

    asking my host to increase limit is not a solution

    It is the only solution. This has nothing to do with any plugin. It’s a site issue. Your only other option is to start deleting some of your other plugins.

    Still you are very snide and do a disservice to OSS software. It puts off less savvy people.

    “Your only other option is to start deleting some of your other plugins.” now that is a solution. and saying as a quick search would reveal, is snide, and impolite.

    and i did do that search you stated, but it brings up so many irrelevant results.

    as i said, leave it to the developer if you cant be more helpful and not snide.

    esmi

    @esmi

    Forum Moderator

    I am responding in text. If you are reading emotive responses into that text, then they are yours – not mine.

    i did do that search you stated

    Really? Three of the first 4 results in http://wordpress.org/search/Fatal+error%3A+Allowed+memory+size?forums=1 lead to exactly the answer I gave you above. How is that irrelevant?

    leave it to the developer

    It is not the plugin developer’s issue. It is an issue with your site.

    Plugin Author Michael De Wildt

    @michaeldewildt

    Hey guys,

    Lets keep the arguments to the pub.

    @artfusion I have a few questions to work out why 128MB is being exhausted.

    1. Are you on a windows server?
    2. Where is the root of you WordPress installation located on your server file system?

    @esmi Thanks for a link to that post, it has some good information in it.

    Cheers,
    Mikey

    Thanks Mikey for your reply.

    It is on a linux server, and the root is in standard public_html of a cpanel type setup.

    I would use the zip extension but it bombs out after awhile.

    Cheers,

    Michael

    Plugin Author Michael De Wildt

    @michaeldewildt

    So your WordPres root is ‘public_html’, thats fine.

    Do you have anything else installed in this directory?
    How many non WordPress folders are there?
    Are there any symbolic links to other parts of the file system?

Viewing 12 replies - 1 through 12 (of 12 total)
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