Unable to display thumbnail (4 posts)

  1. SerenaG
    Posted 3 years ago #

    I am unable to get the thumbnail to display.
    Previous posts state that I should upload the stacktrace from the Diagnostic Tool to aid in debugging... however I do not know how to produce this stacktrace... where can I find the Diagnostic Tool?
    Is there a Instruction Manual for me to refer to?

    Please help, I'm a 200% newbie here :/
    Many thanks!


  2. Steve
    Plugin Author

    Posted 3 years ago #

    User manual is included in the download and linked from the Wordbooker Options page - which is also where you'll find diagnostic traces and the support information about your installation (which I need)

  3. Mintc
    Posted 3 years ago #

    Are you using localhost to test or a live server?
    I also had the same problem, and i solved it by using absolute URLs of images on a live server.
    It didn't work if I used relative paths for the images, perhaps Steve can help? :)
    Am I missing some options that I should set?

  4. Steve
    Plugin Author

    Posted 3 years ago #

    if you are using "localhost" then Facebook isn't going to like them anyway - FB expects fully resolvable urls.

    If you've inserted images using the FB editor then they should have properly built urls.

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