Title: Plugin: WooCommerce update not working
Last modified: August 21, 2016

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# Plugin: WooCommerce update not working

 *  [shellacfinishes](https://wordpress.org/support/users/shellacfinishes/)
 * (@shellacfinishes)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/plugin-woocommerce-update-not-working-1/)
 * Just saw an update for WooCommerce plugin and did an update. After updating message
   displayed on Dashboard page was: WP Menu Cart Pro could not detect an active 
   shop plugin. Make sure you have activated at least one of the supported plugins.
   
   Also noticed that the Woocommerce icon on left side of dashboard has disappeared.
   Product page on website does not load. home page is loaded instead. Please help
   ASAP since by website is down. Thanks
 * [https://wordpress.org/plugins/woocommerce/](https://wordpress.org/plugins/woocommerce/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Melpomene](https://wordpress.org/support/users/melpomene/)
 * (@melpomene)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/plugin-woocommerce-update-not-working-1/#post-4796844)
 * Same thing happened to me
 * Are you running Wordfence?
 * If you are it’s likely to be the problem as there’s a bug in it.
 * Click on the Wordfence plug in thing in the left hand side menu of your dashboard
 * Go to ‘Options’ at the bottom, then scroll down to ‘other options’ uncheck the
   box ‘Disable XML-RPC for DDoS protection’ and save changes. It installed after
   that
 *  [Melpomene](https://wordpress.org/support/users/melpomene/)
 * (@melpomene)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/plugin-woocommerce-update-not-working-1/#post-4796847)
 * Could be totally unrelated of course, so be wary of any advice I give out, as
   I’d be a long way from knowledgable. All I know is my own update wouldn’t install
   until I performed this, although I got a series of different error messages and
   hadn’t hit the issues you’ve got. Mind you, if you aren’t running Wordfence you
   can safely discount my answer
 *  Thread Starter [shellacfinishes](https://wordpress.org/support/users/shellacfinishes/)
 * (@shellacfinishes)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/plugin-woocommerce-update-not-working-1/#post-4796865)
 * No, I am not using Wordfence.
 *  [Mark Maunder](https://wordpress.org/support/users/mmaunder/)
 * (@mmaunder)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/plugin-woocommerce-update-not-working-1/#post-4796905)
 * Hi, just wanted to weigh in here since you’re referring to an issue we just fixed.
   We got a lot of negative feedback re the disable XML-RPC feature we released 
   in Wordfence a couple of days ago so we just put out a release that gets rid 
   of the feature. So if you do have any issues related to XML-RPC being disabled
   because of Wordfence, just upgrade to Wordfence 5.0.3 and it will be resolved.
 * Regards,
 * Mark Maunder – Wordfence creator.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Plugin: WooCommerce update not working’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504)
 * [WooCommerce](https://wordpress.org/plugins/woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/)

 * 4 replies
 * 3 participants
 * Last reply from: [Mark Maunder](https://wordpress.org/support/users/mmaunder/)
 * Last activity: [12 years, 1 month ago](https://wordpress.org/support/topic/plugin-woocommerce-update-not-working-1/#post-4796905)
 * Status: not resolved