[resolved] Variable Products not adding to cart (4 posts)

  1. werkhaus
    Posted 3 years ago #

    Hey there,

    Just having a few issues with my site, I can't get a variable product to stay in the shopping cart!

    Site is available at: http://rosekellyswimwear.com.au/

    The "test" products are able to be added just fine, but the ones with the variable sizes cannot. I've followed the instructions just fine and seem to look ok on the site, they just don't add to the cart like they should do.

    Anyone have any suggestions? Thanks a lot.


  2. Mike Jolley
    Plugin Author

    Posted 3 years ago #

    If a product (type doesn't matter) doesn't stay in your cart you likely have a sessions issue which will need resolving by your host.

    See WooCommerce > System Status to debug. We're dumping sessions in 1.7 so this will be a non-issue.

  3. werkhaus
    Posted 3 years ago #

    Sorry, I think you've already talked to me about this, just thought I'd update you with a response.

    Actually found it was a dodgy plugin (Wishlist plugin) causing the error! Hosting was fine after all.

    Thanks again for your help, looking forward to version 1.7!

  4. tferro26
    Posted 3 years ago #

    I am having the same problem as werkhaus was having.
    I contacted my host and it is not a sessions error.
    They fixed the sessions error and now my simple products add to cart at least.
    I checked all my plugins and it is not an interference error.
    when i add a variable product it just get a prompt saying please choose product options…
    My site is http://www.thrillseekercollective.com for reference.
    is there anything else it could be? Thanks

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