Support » Plugin: WooCommerce » [Plugin: WooCommerce – excelling eCommerce] URGENT: Product featured image is not displaying

  • Resolved luckygirrl


    Hey everyone, I tried to get some help with the theme creators but have had no luck, so I am hoping my friends here can give me some direction.
    I am using the maya shop theme. I have highly edited this theme’s style btw.
    My issue is that the featured product image is not displaying on the product page. Please see
    to see what I am talking about. The image shows up fine in thumbnails etc but not here. I tried adding a picture into the main area but it simply puts that into the product description area instead :/
    This client has put me on a very strict deadline and now I am stuck and asking for your help.
    Another issue I am having is that on the main product category page is somehow putting an extra space so that one product is only showing on one row while the others show 4. I have tried editing the css but have had no luck. Please see
    Thanks in advance for your amazing help 🙂

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author royho


    For your first issue, it is hard to say as we can’t see the code but check your single product view templates as it seems the part that generates the image isn’t even there.

    For your second issue, I am guessing you have set the wrong number of items per row. Looking at your rendered page source, I can see it is set to 5 per row when you really want 4 per row. I am not sure if your theme will allow you to change this setting. Check with them if you don’t know.

    Thanks for the easy answer to the second was definitely an oversight..

    The first problem remains a mystery as I have not altered anything in those templates…but i will continue to hunt through code and see what I can find..thanks so much for your help 🙂

    if anyone else has an idea of what the issue please let me know. thx

    i found where the style was…it was set to a right margin of 46px..fixed that and second issue is resolved…still hoping someone can help me with featured image not showing..thx 🙂

    Hi Lucky,

    Can you tell us how the issues were solved please? this is my shop

    As you can see, it shows 5 items on the top and 3 on the bottom which will make everyone think that there are only 5 items on the whole page.

    Hi Luckygirl,

    Have found a fix to the product featured image problem? I have been searching and can’t find a fix. I have the same problem.

    Found an additional potential solution… check functions.php… if it doesn’t look like this:

    add_theme_support( ‘post-thumbnails’, array( ‘post’, ‘page’, ‘movie’, ‘product’ ) );

    …add what you need.

Viewing 6 replies - 1 through 6 (of 6 total)
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