Support » Plugin: WooCommerce » [Plugin: WooCommerce – excelling eCommerce] Shipping destination problem (PayPal)

  • Resolved bluefishsign


    Not sure if this has been answered yet, but I am having a problem with the Shipping/Billing Address information not being sent to PayPal. I am testing the site with PayPal Sandbox and using Xampp for my local server. Woocommerce recognizes the shipping info and calculates it correctly and Paypal will see the price and taxes but there will be no shipping info on the PayPal side of things. No idea what’s going on.

    Really would appreciate some help on this. Thanks!

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Mike Jolley


    Its paypal account related. A workaround will be added in 1.6.2

    No worries, excellent plugin!

    Just wanted to bring this back up. I’m using WooCommerce version and I’m still experiencing this exact issue.

    From what I understand, only the “shipping address” is sent to PayPal however we only want to ship to the billing address to minimize disputes.

    What is the workaround for this?

    I found this issue – I have the same problem with shipping prices not being passed to PayPal.

    Is there a known issue or fix for this?

    I am also having this problem. The shipping address is not being sent and is left blank in Paypal. The shipping address needs to be entered manually so that the person’s shipping info can be added to the printed labels. Has anyone discovered a solution to this issue?



    Same problem here too.

    Anyone found anything..?



    I fixed it but clicking the send shipping address in the paypal settings within Woocommerce.

    Not ideal but works.

    I tried clicking to send the shipping address to paypal but then it calculates and adds on additional shipping.

Viewing 8 replies - 1 through 8 (of 8 total)
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