Support » Plugin: WooCommerce » [Plugin: WooCommerce – excelling eCommerce] Related Products Feature not working :(

[Plugin: WooCommerce – excelling eCommerce] Related Products Feature not working :(

Viewing 3 replies - 1 through 3 (of 3 total)
  • ryansales

    (@ryansales)

    4 years, 10 months ago

    jitenoswal1,

    If you are looking at a products page, the related products are actually up-sells, not “related products”. Related products are displayed on the cart page. So, if you have gone and defined a bunch of related products, you will not necessarily see them listed when you go to a product page.

    RY

    Plugin Author Mike Jolley

    (@mikejolley)

    4 years, 10 months ago

    Up-sells (user defined) show on the product page.

    Cross-sells (user defined) show on the cart page.

    Related products (automatic) show on the product page.

    vinsprinter

    (@vinsprinter)

    4 years, 4 months ago

    Hi Mike Jolley,
    Can you tell me why when I put in a products in the Related Products > Upsells the products displays twice on the product page with the words above it You May Like This . . .

    I note from your comment above that Related Products are automatic! Does that mean that when I put a product in the Upsells the Related product is also kicking in – hence I get two of the same products showing at the bottom of the page one directly under the other! If this is so what would be the fix for this?

    Thanks

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