jitenoswal1,
If you are looking at a products page, the related products are actually up-sells, not “related products”. Related products are displayed on the cart page. So, if you have gone and defined a bunch of related products, you will not necessarily see them listed when you go to a product page.
RY
Up-sells (user defined) show on the product page.
Cross-sells (user defined) show on the cart page.
Related products (automatic) show on the product page.
Hi Mike Jolley,
Can you tell me why when I put in a products in the Related Products > Upsells the products displays twice on the product page with the words above it You May Like This . . .
I note from your comment above that Related Products are automatic! Does that mean that when I put a product in the Upsells the Related product is also kicking in – hence I get two of the same products showing at the bottom of the page one directly under the other! If this is so what would be the fix for this?
Thanks