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[resolved] Related Products Feature not working :( (4 posts)

  1. jitenoswal1
    Posted 4 years ago #

    I have added all the products in my catalog. Now I am trying to use the default feature of cross selling under related products tab. But even after adding all related products, I don't see any of the related products list on that products' page.

    Can anyone please tell me whether m missing something.


    [ Please do not bump, that's not permitted here. ]

  2. ryansales
    Posted 4 years ago #


    If you are looking at a products page, the related products are actually up-sells, not "related products". Related products are displayed on the cart page. So, if you have gone and defined a bunch of related products, you will not necessarily see them listed when you go to a product page.


  3. Mike Jolley
    Plugin Author

    Posted 4 years ago #

    Up-sells (user defined) show on the product page.

    Cross-sells (user defined) show on the cart page.

    Related products (automatic) show on the product page.

  4. vinsprinter
    Posted 3 years ago #

    Hi Mike Jolley,
    Can you tell me why when I put in a products in the Related Products > Upsells the products displays twice on the product page with the words above it You May Like This . . .

    I note from your comment above that Related Products are automatic! Does that mean that when I put a product in the Upsells the Related product is also kicking in - hence I get two of the same products showing at the bottom of the page one directly under the other! If this is so what would be the fix for this?


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