Support » Plugin: WooCommerce » [Plugin: WooCommerce – excelling eCommerce] Please read before posting :)

  • Plugin Author Mike Jolley



    The full user guide and API Docs can be viewed here.

    Bug Reports and contributions

    Don’t post bug reports here – use the issue tracker on GitHub:

    Feature Requests

    Feature requests should be posted on the ideas board here.


    If you do need support, before posting check the WooCommerce > System Status page. This can often reveal errors which you may not know about.

    We’ll occasionally stop by here, but your much more likely to get support via

    And remember..

    WooCommerce is open source so any support is welcome from the community 🙂 Be it spreading the word, contributing to core, or just helping other users; your support is much appreciated.

    Please remember to rate WooCommerce if you like it, and also click the ‘works’ button on the plugin page to report WC working with your versions.

    And if you do click the ‘broken’ button let us know why its broken so we can help you and others.

    Thanks and I hope you enjoy working with WooCommerce!

Viewing 15 replies - 16 through 30 (of 36 total)
  • Please Help,

    I have a product “Body Oils”, which is sold in 1/4oz, 1/2oz and 3/4oz variations. I want to be able to list the product and the different variation on a single product/page post.

    Body Oil – Patchouli
    Qty – 1/4oz – $5.00 add to cart
    Qty – 1/2oz – $10.00 add to cart
    Qty – 3/4oz – $15.00 add to cart

    I’m using the Free Woo Commerce plugin, can this be done in free version? Played around with “attribute” settings with no luck.

    If I need to buy an API that’s fine but which one do I buy?

    Anytime I try to submit a review I get this error message: You have taken too long. Please go back and refresh the page. – using genesis 1.82 and the bee crafty theme.


    Fresh install error: the following time-out / no data:
    > My Account
    > Check-out (when item in cart only)

    I see these are common errors, but I haven’t found a solid solution? Any help would be greatly appreciated.

    Otherwise, this plug-in looks fantastic, and will (when operation) be absolutely perfect for my site!

    thanks kindly.

    I am trying to make it possible to have customers download videos through woo commerce, and I can’t figure out how to do so. Any hints out there?

    I have not set up the woocommerce extension yet, but will do so. Trying to get set up first.



    I Have a product (A BED) which comes in 6 different sizes you can have 5 different bases, 11 different colours and 3 different firmnesses abviousley this will create hundreds of different variations only the sizes and number of draws in the base will alter price how is best to go about this is it all variations or is it a group product any help will stop me pulling my hair out many thanks in advance – Alistair

    Is it possible for the product pages to show up as blog posts? If so how? I’ve been trying to figure this out for a client for a couple of days now. Thanks!

    how can I stop the featured or the main image from resizing?

    Can I set up woo in advance and then replace my current cart? I’m posting this here as there does not seem to any other place.
    Thanks in advance.

    Imaker71 — I’m sure you can as long as your server can handle 2 carts at the same time. What cart are you using now? If your current cart is not in wordpress make sure you setup a different database.

    Plugin Author Mike Jolley


    @imaker71 don’t install 2 on the same install. Make a second, development, install and set up there THEN migrate the content once your happy with content + theme.

    @mikejolley Thanks for the feedback. Have you ever used DesktopServer for creating a local development site?


    from today i facing issue in shop page

    catogary not showing right side

    what wrong in site

    Please help me

    I just wanted to say I’m disappointed that the woocommerce cart widget does not work when WP Super Cache is activated, even with the “Late init” setting, which is a last resort, because it makes the cache plugin almost useless. The WP E-commerce cart, to give an example, works perfectly in pages cached by Super Cache, by using an ajax call to update the widget whenever a page is displayed. Why can’t woocommerce do this? I will go ahead and submit a feature request in the “ideas board” but I think this feature has already been requested. As things stand, this is a show stopper for me. I’m not willing to sacrifice site speed to accomodate the cart widget.

    Can Any one help me,

    I am trying not to show sub categories on home page

    But they are keep on appearing

Viewing 15 replies - 16 through 30 (of 36 total)
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