Support » Plugin: WooCommerce » [Plugin: WooCommerce – excelling eCommerce] Fatal error when going to cart or checkout

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author royho

    (@royho)

    Try this. Go to settings->permalinks and click on save twice. re-test.

    awesomeadam

    (@awesomeadam)

    Hi Royho,

    Thanks for your suggestion. Unfortunately it did not work. Do you have any other suggestions?

    thanks
    Adam

    Plugin Author royho

    (@royho)

    Well one issue I am seeing is when add to cart is pressed, your cart is not updated until page refresh. I am not sure that is the wanted behavior. Try using 2011 theme and see if you’re still having this issue.

    awesomeadam

    (@awesomeadam)

    excuse my ignorance, what is the 2011 theme?

    Plugin Author royho

    (@royho)

    The default WordPress theme. You might need to go to your permalinks and save it after you switch themes.

    awesomeadam

    (@awesomeadam)

    yep, it works with both 2011 and 2010 theme. Annoyingly it must be the Elegant Themes theme. Shame I liked that theme. Wish I knew what it was that was breaking it?

    Plugin Author royho

    (@royho)

    Well Elegant themes are not really made for e-commerce although it says it is compatible. But still there is no excuse of it giving this error.

    awesomeadam

    (@awesomeadam)

    Changed cart page template to “full width” and it works????
    Not ideal, but it works, I will keep looking into it.

    Thanks for your prompt and useful advice Royho, it certainly made troubleshooting a lot quicker and simpler for me.

Viewing 8 replies - 1 through 8 (of 8 total)
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