Support » Plugin: WooCommerce » [Plugin: WooCommerce – excelling eCommerce] Downloading product

  • Hi,

    I made a virtual product for downloading. I can order the product, pay it and then have access to the “download” link. But then, the download refers “produc not found” page.

    I verified and the product is online. In fact, if I go to the page localhost/shop/product/product-2, the product is listed and if I click, I can download it without any request of payment and it works.

    I changed the options from redirect to force to Xsendfile, but still, the product is not found…

    And finally, if I go on the product page, the breadcrums is written as Home/productname/productname (twice). The other pages (order, account) are good.


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  • I’ve look on your github. It says that the problem was resolved in the new realease (4 months ago). I’m using the latest version ( and still have the problem.

    I to have the same problem and i’m also using the latest version of WooCommerce. When i click on the download link in the mail it downloads a ‘site-1.html’ file. When i open this
    this file its say ‘File not found go to Homepage” which is a link to the homepage of the site. I also tried changing the permission on the download folders but that still did’nt help.

    Does anyone have a clue what this could be.


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