Support » Plugin: WooCommerce » [Plugin: WooCommerce – excelling eCommerce] Download Products

  • Hi,

    I am trying to create a downloadable product. But I am coming across 2 problems.

    1. When customer clicks to pay, they get directed to PayPal, they pay, then nothing! I´ve been testing this out, so I´m the customer! I get the two automatic emails from Paypal (1 for receiving money and one for paying). There are no customer purchase confirmation email, nor is there an email saying there is an order. This works when the product is an item (the item has to be delivered).

    2. Is there a way where the system will allow bigger uploads, at the moment it is set for 18mg, I really need a much bigger upload size, at the moment I have been FTP’ing the upload.

    Any help would be fantastic. BTW, I am using the wootique theme, which is obviously made for woocommerce.

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  • Plugin Author royho


    Not sure about your 1st issue but for you second issue, it is actually faster to use FTP as you’re doing. You can do a mass upload and then simply use media library to pick it out for your products. Using the WordPress interface would actually be slower.

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