Title: Plugin wont upload
Last modified: September 16, 2018

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# Plugin wont upload

 *  Resolved [accend4web](https://wordpress.org/support/users/accend4web/)
 * (@accend4web)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/plugin-wont-upload-2/)
 * I was looking forward to adding my gallery today but when i try to upload the
   plgin I get the following error message –
 * Installing Plugin from uploaded file: nextgen-gallery.3.0.8.zip
 * Unpacking the package…
 * Could not copy file. nextgen-gallery/products/photocrati_nextgen/modules/nextgen_addgallery_page/
   static/plupload-2.1.1/jquery.plupload.queue/css/jquery.plupload.queue.css
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-wont-upload-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Contributor [Imagely](https://wordpress.org/support/users/imagely/)
 * (@imagely)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/plugin-wont-upload-2/#post-10703806)
 * Hi [@accend4web](https://wordpress.org/support/users/accend4web/)!
 * I’d be happy to help 🙂
 * Let’s first check the server settings to make sure you have everything up to 
   date. Reach out to your hosting provider and confirm they have the [WordPress.org Requirements](https://wordpress.org/about/requirements/)
   settings in place:
 * MySQL v5.6 (or higher)
    PHP 7.2 (or higher)
 * Memory limit: 250MB (or higher)
    Upload limit: 50MB (or higher) Post limit: 50MB(
   or higher) /wp-content directory has sufficient permissions (i.e. 755)
 * With those in place, everything should work smoothly for you. If the issue still
   shows up, let’s check to see if there is a plugin conflict happening. Temporarily
   deactivate all plugins, then reactivate NextGEN Gallery only. Does the issue 
   still appear? If by deactivating the other plugins the issue does go away, reactivate
   each of the other plugins one at a time to locate the culprit. Keep me posted
   on your results 🙂
 * – Becky
    -  This reply was modified 7 years, 7 months ago by [Imagely](https://wordpress.org/support/users/imagely/).
 *  [gabyimagely](https://wordpress.org/support/users/gabyimagely/)
 * (@gabyimagely)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/plugin-wont-upload-2/#post-11158286)
 * Because it has been a month or more since your last reply, I am going to mark
   this as resolved as I assume you have found a solution. Please feel free to reply
   again if you still have questions.
 * Thanks!
 * – Gaby, Customer Support.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Plugin wont upload’ is closed to new replies.

 * ![](https://ps.w.org/nextgen-gallery/assets/icon-256x256.png?rev=2083961)
 * [Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery](https://wordpress.org/plugins/nextgen-gallery/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/nextgen-gallery/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/nextgen-gallery/)
 * [Active Topics](https://wordpress.org/support/plugin/nextgen-gallery/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/nextgen-gallery/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/nextgen-gallery/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [gabyimagely](https://wordpress.org/support/users/gabyimagely/)
 * Last activity: [7 years, 3 months ago](https://wordpress.org/support/topic/plugin-wont-upload-2/#post-11158286)
 * Status: resolved