Support » Plugin: PhastPress » Plugin Won’t Update!!!

  • Resolved VannDigital

    (@vdn-staff)


    As I’ve seen that there’s a new update for this plugin, I’m having problems updating it as I’m getting the following errors every time I make an attempt to do so…

    Briefly unavailable for scheduled maintenance. Check back in a minute.

    …then later…

    An automated WordPress update has failed to complete - please attempt the update again now.

    Any help with this issue will be appreciated.

    The page I need help with: [log in to see the link]

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  • I’ve updated PhastPress manually since then but what you said could be the case…

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @kiboit Your account is now on moderation watch and I will review and redact all of your replies.

    https://wordpress.org/support/guidelines/#being-mod-watched-or-banned

    Here’s why. I’ve deleted your offer to login to your user’s site. I’m am 100% sure you mean well but please never ask for credentials on these forums.

    https://wordpress.org/support/guidelines/#the-bad-stuff

    Now for the why: The internet is a wonderful place full of very nice people and a few very bad ones. I’m sure everyone here is very nice however, by giving some ones keys to your house you are trusting they wont steal anything. Likewise the person who takes the keys is now responsible for the house FOREVER.

    If something was to go wrong, then you the author may well legally become liable for damages, which they would not normally have been as their software is provided without warranty.

    Please be aware that repeatedly asking for credentials will result in us asking you to repeatedly stop before escalating up to the plugins team.

    It is not necessary for you to do that.

    There are many ways to get information you need and accessing the user’s site is not one of them. That’s going too far.

    You get the idea.

    Volunteer support is not easy. But these forums need to a safe place for all users, experienced or new. Accessing their system that way is a short cut that will get you into real trouble in these forums.

Viewing 2 replies - 1 through 2 (of 2 total)
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