Support » Plugin: jQuery Pin It Button for Images » Plugin will not update to latest version

  • Product PRO is licensed and we get this error when clicking update:

    
    Downloading update from https://highfiveplugins.com/edd-sl/package_download/MTQ5MTUwOTg3MTpmZGE1ZDQ0MWMxNTNjYTlmNDcyMTNmODQ1NDM2YzBjNjozNDM6ZWU1ZTQ0ZTBiMGE5M2ZjMmI3NTNjMWVjNzdjYWRhMjE6aHR0cEAvL3d3dy5yZW5haXNzYW5jZWZsb3JhbGRlc2lnbi5jb206MA==…
    An error occurred while updating jQuery Pin It Button for Images Pro: Download failed. cURL error 51: SSL: certificate subject name '*.sgcpanel.com' does not match target host name 'highfiveplugins.com'
    
Viewing 4 replies - 1 through 4 (of 4 total)
  • This is a paid plugin, where is the support?

    Apparently there is none for the pro version. Seriously a paid plugin and no email or forum support.

    Plugin Author mrsztuczkens

    (@mrsztuczkens)

    Hey @jgjh151,

    I didn’t receive any emails from you via the contact means for pro users. All the details are in the email you got after buying the plugin and in the plugin after activating the license. Shoot me an email and we will go from there. As I already mention on the website, I don’t always have time to check out the support forum but I always answer Pro users.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    For pro or commercial product support please contact the author directly on their site. Which you’ve already done and I am closing this topic.

    As the author is aware, commercial products are not supported in these forums. As you are their customer I am sure they will have no problem supporting you there.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Plugin will not update to latest version’ is closed to new replies.