Support » Plugin: Image Optimizer » Plugin will not run – Stuck on spinning clock

  • Percolated Design



    I am trying to run the plugin on the website and I am having problems getting it to start. When I click optimise the it starts up and says “1050 attachment(s) found, starting optimization…”. I then see the spinning clock and it stays like this. I have tried leaving it for a couple of hours as there are a lot of images but it doesn’t make any more progress.

    I have checked in Chrome Console for the plugin page and I do see the following errors:

    Failed to load resource: the server responded with a status of 500 ()
    jquery.js?ver=1.12.4:2 Uncaught Error: Syntax error, unrecognized expression: The site is experiencing technical difficulties.
    at Function.fa.error (jquery.js?ver=1.12.4:2)
    at fa.tokenize (jquery.js?ver=1.12.4:2)
    at (jquery.js?ver=1.12.4:2)
    at Function.fa (jquery.js?ver=1.12.4:2)
    at Function.a.find (jquery-migrate.min.js?ver=1.4.1:2)
    at n.fn.init.find (jquery.js?ver=1.12.4:2)
    at n.fn.init.a.fn.find (jquery-migrate.min.js?ver=1.4.1:2)
    at a.fn.init.n.fn.init (jquery.js?ver=1.12.4:2)
    at new a.fn.init (jquery-migrate.min.js?ver=1.4.1:2)
    at n (jquery.js?ver=1.12.4:2)

    Any help would be much appreciated.

Viewing 3 replies - 1 through 3 (of 3 total)
  • I am having the same issue. Was able to optimize 700 images and now it is stuck on the last 303.

    Hi I am having the same issue with my website. I tried deleting the plugin and reinstalling it and it still didn’t work. Please let me know how I can fix this?

    Plugin Author


    Hi guys,

    We’ve released a new version which includes an optimization through CRON feature, which could greatly help with these kind of issues.

    Let us know if it has helped 🙂


Viewing 3 replies - 1 through 3 (of 3 total)
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