My client is using old versions of both wordpress and welcart. The issue he is having is that when a customer goes to place an order and they go to finalize, the confirmation page will always default back to florida where is shipping from. Even if they live, for instance, in Denver, Colorado. Instead of saying Denver, Colorado on the confirmation page, it will say Denver, Florida and then they will exit out and not place the order.
ON THIS NOTE: I have told him the most likely fix is to install all the necessary updates and then go from there. But he claims the last time he updated, it wiped out all of the items currently in his store and he had to relist them all. If this is the case when the software updates, is there a way to back up all of the items on the store and then re add them once the update is complete?
Any help on this would be awesome. I’m kind of hitting a dead end and really need the money before the Holidays. Thank you to anyone who responds, Happy Holidays and a Happy New Year to everyone!
Check out my UNFINISHED site @ http://www.byrnes-technologies.com and let me know what you think of the layout! THANKS!!!
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