[Plugin: Web Invoice - Invoicing and billing for WordPress] Invoices not being marked as paid (3 posts)

  1. Mindraven
    Posted 6 years ago #

    Just started using web invoice. So far it's a fantastic plugin, but I'm having one small issue. Received a credit card payment, and it's showing up in my authorize account, however the invoice didn't get marked as paid, and a paid receipt was never sent to the customer.

    Not sure if maybe I just have a configuration issue, but everything else appears to be working ok.


  2. Mindraven
    Posted 6 years ago #

    Clarification, the paid receipt was sent to the customer. So the only issue is that it was never marked as paid.

  3. mohanjith
    Posted 6 years ago #

    Could I please know which payment processor you are using? (Authorized.net?) . It's pretty odd that the invoice is not marked as paid while the receipt was sent, both occur at the same time usually.

    Also please let me know whether it's a recurring invoice or not.

    Looking forward to reading from you.

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