Support » Plugins » [Plugin: W3 Total Cache] Rackspace Cloud Files CDN

  • Has anyone gotten the CDN feature to work with Rackspace Cloud Files? I entered username, api key, container and replace site’s hostname and I can’t get it to work correctly. When I click “Test Rackspace Cloud Files upload” it just says “Testing…” and doesn’t do anything. If I save and then try to “Export Media Library” and click “Start” it lists each file it tries to upload and says “Unable to get object info” next to each file listed. I checked the Rackspace Conrol Panel and it looks like the files were transferred. Any thoughts?

Viewing 8 replies - 1 through 8 (of 8 total)
  • I’m having the same problem, but with S3 and cloudfront.

    I spent hours banging my head against that wall! I was trying to use S3 and had the same unresponsive test results.

    In the end I reverted back to WordPress 2.9.2. It didn’t stop there though because although the test upload was successful all the other CDN functionality was not.

    After sleeping on it and trying again it seemed to start working again. I chalked it down to an intermittent problem with CloudFront.

    However, I’ve just noticed that my images are returning 404 from CloudFront so I guess the story doesn’t end there…

    The images that were causing problems were possibly not uploaded following the reinstall of the blog back down to 2.9.2, and clearing the S3 bucket that contained the images while trying to debug. I assume that the W3TC plugin tracks the files uploaded and didn’t therefore try to reupload the files.

    So I’m pretty sure it was an S3 glitch that caused my problems. Will try the upgrade to WP 3 again later.

    Please try the development version, it contains numerous fixes:

    I’m having the exact same issue with the development version 0.90 of the W3TC plugin. Rather frustrating, and when I do try to upload files I get an error “Unable to get object info” too. It’s a rather cryptic error if you ask me.

    I’m using MediaTemple grid service for hosting and wondered if maybe it has something to do with this hosting provider or the path depth in use to out WordPress folders eg. /nfs/c03/h03/mnt/53185/domains/

    Any thoughts Frederick?

    The development version is updated almost every night. If you update and still have the issue please submit a bug submission form.


    In case you never did get this fixed, or in case anyone else comes across this thread like I did, here is how you can fix this error:


    I have Rackspace Cloud Hosting working in 3.1. Had to make some odd tweaks to the configuration.

    You can see what they are at the following forum post:

    Although my URL rewrites aren’t working for the theme and minfied CSS, I submitted a bug to get that issue resolved, but I don’t think it has anything to do with my Rackspace Cloud hosting.

Viewing 8 replies - 1 through 8 (of 8 total)
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