Title: [Plugin: W3 Total Cache] Internal Server Error when empty spam comments Last modified: August 20, 2016 --- # [Plugin: W3 Total Cache] Internal Server Error when empty spam comments * [evanvar](https://wordpress.org/support/users/evanvar/) * (@evanvar) * [14 years, 6 months ago](https://wordpress.org/support/topic/plugin-w3-total-cache-internal-server-error-when-empty-spam-comments/) * Hi I have installed for 3 months now w3 total cache plugin and my website is surely faster. The issue I am having with the plugin though is that inside the admin panel whenever I try to empty spam (200-3000) i get an internal server error and I have to go back and redo the process but only 20-50 comments gets deleted each time. Also when I try to update a draft sometimes, I also get internal server error. * I have tried to increase my php memory to 128M and execution time from 30 to 60. * But I still have this issue which is pretty annoying. * I’ve also taken a look at my HTCACESS FIle but I can’t see anything strange since I am not familiar with this type of files. * Here is the HTACCESS FILE —— * # BEGIN W3TC Browser Cache AddType text/css .css AddType application/x-javascript .js AddType text/x-component .htc AddType text/html . html .htm AddType text/richtext .rtf .rtx AddType image/svg+xml .svg .svgz AddType text/plain .txt AddType text/xsd .xsd AddType text/xsl .xsl AddType text/xml . xml AddType video/asf .asf .asx .wax .wmv .wmx AddType video/avi .avi AddType image/bmp .bmp AddType application/java .class AddType video/divx .divx AddType application/msword .doc .docx AddType application/vnd.ms-fontobject .eot AddType application/x-msdownload .exe AddType image/gif .gif AddType application/x-gzip. gz .gzip AddType image/x-icon .ico AddType image/jpeg .jpg .jpeg .jpe AddType application/vnd.ms-access .mdb AddType audio/midi .mid .midi AddType video/quicktime. mov .qt AddType audio/mpeg .mp3 .m4a AddType video/mp4 .mp4 .m4v AddType video/ mpeg .mpeg .mpg .mpe AddType application/vnd.ms-project .mpp AddType application/ x-font-otf .otf AddType application/vnd.oasis.opendocument.database .odb AddType application/vnd.oasis.opendocument.chart .odc AddType application/vnd.oasis.opendocument. formula .odf AddType application/vnd.oasis.opendocument.graphics .odg AddType application/vnd.oasis.opendocument.presentation .odp AddType application/vnd. oasis.opendocument.spreadsheet .ods AddType application/vnd.oasis.opendocument. text .odt AddType audio/ogg .ogg AddType application/pdf .pdf AddType image/png. png AddType application/vnd.ms-powerpoint .pot .pps .ppt .pptx AddType audio/ x-realaudio .ra .ram AddType application/x-shockwave-flash .swf AddType application/ x-tar .tar AddType image/tiff .tif .tiff AddType application/x-font-ttf .ttf . ttc AddType audio/wav .wav AddType audio/wma .wma AddType application/vnd.ms- write .wri AddType application/vnd.ms-excel .xla .xls .xlsx .xlt .xlw AddType application/zip .zip ExpiresActive On ExpiresByType text/css A2536000 ExpiresByType application/x-javascript A2536000 ExpiresByType text/x-component A2536000 ExpiresByType text/html A140 ExpiresByType text/richtext A140 ExpiresByType image/svg+xml A140 ExpiresByType text/plain A140 ExpiresByType text/xsd A140 ExpiresByType text/xsl A140 ExpiresByType text/xml A140 ExpiresByType video/asf A2536000 ExpiresByType video/avi A2536000 ExpiresByType image/bmp A2536000 ExpiresByType application/java A2536000 ExpiresByType video/divx A2536000 ExpiresByType application/msword A2536000 ExpiresByType application/vnd.ms-fontobject A2536000 ExpiresByType application/x-msdownload A2536000 ExpiresByType image/gif A2536000 ExpiresByType application/x-gzip A2536000 ExpiresByType image/x-icon A2536000 ExpiresByType image/jpeg A2536000 ExpiresByType application/vnd.ms-access A2536000 ExpiresByType audio/midi A2536000 ExpiresByType video/quicktime A2536000 ExpiresByType audio/mpeg A2536000 ExpiresByType video/mp4 A2536000 ExpiresByType video/mpeg A2536000 ExpiresByType application/vnd.ms-project A2536000 ExpiresByType application/ x-font-otf A2536000 ExpiresByType application/vnd.oasis.opendocument.database A2536000 ExpiresByType application/vnd.oasis.opendocument.chart A2536000 ExpiresByType application/vnd.oasis.opendocument.formula A2536000 ExpiresByType application/ vnd.oasis.opendocument.graphics A2536000 ExpiresByType application/vnd.oasis. opendocument.presentation A2536000 ExpiresByType application/vnd.oasis.opendocument. spreadsheet A2536000 ExpiresByType application/vnd.oasis.opendocument.text A2536000 ExpiresByType audio/ogg A2536000 ExpiresByType application/pdf A2536000 ExpiresByType image/png A2536000 ExpiresByType application/vnd.ms-powerpoint A2536000 ExpiresByType audio/x-realaudio A2536000 ExpiresByType image/svg+xml A2536000 ExpiresByType application/x-shockwave-flash A2536000 ExpiresByType application/x-tar A2536000 ExpiresByType image/tiff A2536000 ExpiresByType application/x-font-ttf A2536000 ExpiresByType audio/wav A2536000 ExpiresByType audio/wma A2536000 ExpiresByType application/vnd.ms-write A2536000 ExpiresByType application/vnd.ms-excel A2536000 ExpiresByType application/zip A2536000 < IfModule mod_setenvif.c> BrowserMatch ^Mozilla/4 gzip-only-text/html BrowserMatch ^Mozilla/4\.0[678] no-gzip BrowserMatch \bMSIE !no-gzip !gzip-only-text/html BrowserMatch \bMSI[E] !no-gzip !gzip-only-text/html Header append Vary User-Agent env=!dont-vary AddOutputFilterByType DEFLATE text/css application/x-javascript text/x-component text/html text/richtext image/svg+xml text/plain text/xsd text/xsl text/xml image/ x-icon Header set Pragma “public” Header append Cache-Control “public, must-revalidate, proxy-revalidate” FileETag MTime Size Header set X-Powered-By “W3 Total Cache/0.9.2.4” Header set Pragma“ public” Header append Cache-Control “public, must-revalidate, proxy-revalidate” FileETag MTime Size Header set X-Powered- By “W3 Total Cache/0.9.2.4” Header set Pragma “public” Header append Cache- Control “public, must-revalidate, proxy-revalidate” FileETag MTime Size Header set X-Powered-By “W3 Total Cache/0.9.2.4” # END W3TC Browser Cache # BEGIN W3TC Page Cache core RewriteEngine On RewriteBase / RewriteRule ^(.*\/)?w3tc_rewrite_test $ $1?w3tc_rewrite_test=1 [L] RewriteCond %{HTTP_USER_AGENT} (240×320|2\.0\ mmp |\bppc\b|alcatel|amoi|asus|au\-mic|audiovox|avantgo|benq|bird|blackberry|blazer |cdm|cellphone|danger|ddipocket|docomo|dopod|elaine/3\.0|ericsson|eudoraweb|fly |haier|hiptop|hp\.ipaq|htc|huawei|i\-mobile|iemobile|j\-phone|kddi|konka|kwc| kyocera/wx310k|lenovo|lg|lg/u990|lge\ vx|midp|midp\-2\.0|mmef20|mmp|mobilephone |mot\-v|motorola|netfront|newgen|newt|nintendo\ ds|nintendo\ wii|nitro|nokia| novarra|o2|openweb|opera\ mobi|opera\.mobi|palm|panasonic|pantech|pdxgw|pg|philips |phone|playstation\ portable|portalmmm|proxinet|psp|qtek|sagem|samsung|sanyo| sch|sec|sendo|sgh|sharp|sharp\-tq\-gx10|small|smartphone|softbank|sonyericsson |sph|symbian|symbian\ os|symbianos|toshiba|treo|ts21i\-10|up\.browser|up\.link |uts|vertu|vodafone|wap|willcome|windows\ ce|windows\.ce|winwap|xda|zte) [NC] RewriteRule .* – [E=W3TC_UA:_low] RewriteCond %{HTTP_USER_AGENT} (acer\ s100| android|archos5|blackberry9500|blackberry9530|blackberry9550|blackberry\ 9800 |cupcake|docomo\ ht\-03a|dream|htc\ hero|htc\ magic|htc_dream|htc_magic|incognito |ipad|iphone|ipod|kindle|lg\-gw620|liquid\ build|maemo|mot\-mb200|mot\-mb300| nexus\ one|opera\ mini|samsung\-s8000|series60.*webkit|series60/5\.0|sonyericssone10 |sonyericssonu20|sonyericssonx10|t\-mobile\ mytouch\ 3g|t\-mobile\ opal|tattoo |webmate|webos) [NC] RewriteRule .* – [E=W3TC_UA:_high] RewriteCond %{HTTPS} =on RewriteRule .* – [E=W3TC_SSL:_ssl] RewriteCond %{SERVER_PORT} =443 RewriteRule.*–[ E=W3TC_SSL:_ssl] RewriteCond %{HTTP:Accept-Encoding} gzip RewriteRule .* – [E =W3TC_ENC:_gzip] RewriteCond %{REQUEST_METHOD} !=POST RewriteCond %{QUERY_STRING} =”” RewriteCond %{REQUEST_URI} \/$ [OR] RewriteCond %{REQUEST_URI} (sitemap(_index)?\. xml(\.gz)?|[a-z0-9_\-]+-sitemap([0-9]+)?\.xml(\.gz)?) [NC] RewriteCond %{REQUEST_URI}!(\/ wp-admin\/|\/xmlrpc.php|\/wp-(app|cron|login|register|mail)\.php|wp-.*\.php|index\. php) [NC,OR] RewriteCond %{REQUEST_URI} (wp-comments-popup\.php|wp-links-opml\. php|wp-locations\.php) [NC] RewriteCond %{HTTP_COOKIE} !(comment_author|wp-postpass |wordpress_\[a-f0-9\]\+|wordpress_logged_in) [NC] RewriteCond %{HTTP_USER_AGENT}!( W3\ Total\ Cache/0\.9\.2\.4|bot|crawl|spider|slurp|iPhone|i-phone) [NC] RewriteCond“%{ DOCUMENT_ROOT}/wp-content/w3tc/pgcache/%{REQUEST_URI}/_index%{ENV:W3TC_UA}%{ENV: W3TC_REF}%{ENV:W3TC_SSL}.html%{ENV:W3TC_ENC}” -f RewriteRule .* “/wp-content/ w3tc/pgcache/%{REQUEST_URI}/_index%{ENV:W3TC_UA}%{ENV:W3TC_REF}%{ENV:W3TC_SSL}. html%{ENV:W3TC_ENC}” [L] RewriteCond %{REQUEST_METHOD} !=POST RewriteCond %{QUERY_STRING} =”” RewriteCond %{REQUEST_URI} \/$ [OR] RewriteCond %{REQUEST_URI} (sitemap(_index)?\. xml(\.gz)?|[a-z0-9_\-]+-sitemap([0-9]+)?\.xml(\.gz)?) [NC] RewriteCond %{REQUEST_URI}!(\/ wp-admin\/|\/xmlrpc.php|\/wp-(app|cron|login|register|mail)\.php|wp-.*\.php|index\. php) [NC,OR] RewriteCond %{REQUEST_URI} (wp-comments-popup\.php|wp-links-opml\. php|wp-locations\.php) [NC] RewriteCond %{HTTP_COOKIE} !(comment_author|wp-postpass |wordpress_\[a-f0-9\]\+|wordpress_logged_in) [NC] RewriteCond %{HTTP_USER_AGENT}!( W3\ Total\ Cache/0\.9\.2\.4|bot|crawl|spider|slurp|iPhone|i-phone) [NC] RewriteCond“%{ DOCUMENT_ROOT}/wp-content/w3tc/pgcache/%{REQUEST_URI}/_index%{ENV:W3TC_UA}%{ENV: W3TC_REF}%{ENV:W3TC_SSL}.xml%{ENV:W3TC_ENC}” -f RewriteRule .* “/wp-content/w3tc/ pgcache/%{REQUEST_URI}/_index%{ENV:W3TC_UA}%{ENV:W3TC_REF}%{ENV:W3TC_SSL}.xml%{ ENV:W3TC_ENC}” [L] # END W3TC Page Cache core # BEGIN W3TC Skip 404 error handling by WordPress for static files RewriteEngine On RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteCond%{ REQUEST_URI} !(robots\.txt|sitemap(_index)?\.xml(\.gz)?|[a-z0-9_\-]+-sitemap([ 0-9]+)?\.xml(\.gz)?) RewriteCond %{REQUEST_FILENAME} \.(css|js|htc|html|htm|rtf |rtx|svg|svgz|txt|xsd|xsl|xml|asf|asx|wax|wmv|wmx|avi|bmp|class|divx|doc|docx |eot|exe|gif|gz|gzip|ico|jpg|jpeg|jpe|mdb|mid|midi|mov|qt|mp3|m4a|mp4|m4v|mpeg |mpg|mpe|mpp|otf|odb|odc|odf|odg|odp|ods|odt|ogg|pdf|png|pot|pps|ppt|pptx|ra| ram|svg|svgz|swf|tar|tif|tiff|ttf|ttc|wav|wma|wri|xla|xls|xlsx|xlt|xlw|zip)$ [ NC] RewriteRule .* – [L] # END W3TC Skip 404 error handling by WordPress for static files # BEGIN WordPress RewriteEngine On RewriteBase / RewriteRule ^index\.php$ – [L] RewriteCond %{REQUEST_FILENAME} !- f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule . /index.php [L] # END WordPress ——- * Anyone can help me out? * Website link: [http://smokingdesigners.com](http://smokingdesigners.com) * [http://wordpress.org/extend/plugins/w3-total-cache/](http://wordpress.org/extend/plugins/w3-total-cache/) Viewing 2 replies - 1 through 2 (of 2 total) * [Andreas](https://wordpress.org/support/users/andreasnrb/) * (@andreasnrb) * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-w3-total-cache-internal-server-error-when-empty-spam-comments/#post-2403481) * Does it work when the plugin is deactivated? * Plugin Contributor [Frederick Townes](https://wordpress.org/support/users/fredericktownes/) * (@fredericktownes) * [14 years, 2 months ago](https://wordpress.org/support/topic/plugin-w3-total-cache-internal-server-error-when-empty-spam-comments/#post-2403486) * What are the errors in the error log when this occurs? I’m sure it’s an execution time timeout no? Viewing 2 replies - 1 through 2 (of 2 total) The topic ‘[Plugin: W3 Total Cache] Internal Server Error when empty spam comments’ is closed to new replies. * ![](https://ps.w.org/w3-total-cache/assets/icon-256x256.png?rev=1041806) * [W3 Total Cache](https://wordpress.org/plugins/w3-total-cache/) * [Frequently Asked Questions](https://wordpress.org/plugins/w3-total-cache/#faq) * [Support Threads](https://wordpress.org/support/plugin/w3-total-cache/) * [Active Topics](https://wordpress.org/support/plugin/w3-total-cache/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/w3-total-cache/unresolved/) * [Reviews](https://wordpress.org/support/plugin/w3-total-cache/reviews/) * 2 replies * 3 participants * Last reply from: [Frederick Townes](https://wordpress.org/support/users/fredericktownes/) * Last activity: [14 years, 2 months ago](https://wordpress.org/support/topic/plugin-w3-total-cache-internal-server-error-when-empty-spam-comments/#post-2403486) * Status: not resolved