Title: [Plugin: W3 Total Cache] error message about wp-content directory
Last modified: August 20, 2016

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# [Plugin: W3 Total Cache] error message about wp-content directory

 *  Resolved [bhellsten](https://wordpress.org/support/users/bhellsten/)
 * (@bhellsten)
 * [14 years, 8 months ago](https://wordpress.org/support/topic/plugin-w3-total-cache-error-message-about-wp-content-directory/)
 * I have not been able to figure out why I get this error message (I’m pretty new
   at this, so bear with me). I recently moved my site from one URL to another and
   have been updating my settings in my theme, plugins, RSS feeds etc, but I don’t
   know what to do about this one. Besides W3-total-cache I also have Akismet and
   cloudflare and the three of them were working fine with each other before my 
   URL move.
    When I look in my FTP I see W3-total-cache-config.php in my wp-content
   folder and then more W3-total-cache inside my plugin folder as well. Finally 
   I also have a folder in wp-content that is named w3tc. All in all, this plugin
   seems to live three places in my wp-content folder. Not sure if this is related
   to my problem or if this is normal behavior for this plugin. If this is an aberration,
   I can take a screen shot to provide more detail about the locations and folders
   that W3tc shows up in.
 *  Any help/advice much appreciated, thanks.
 * ERROR MESSAGE I GET:
    Database caching is not available: /nfs/c04/h01/mnt/79775/
   domains/sandboxla.com/html/wp-content/db.php is not installed. Either the /nfs/
   c04/h01/mnt/79775/domains/sandboxla.com/html/wp-content directory is not write-
   able or another caching plugin is installed. This error message will automatically
   disappear once the change is successfully made.
 * [http://wordpress.org/extend/plugins/w3-total-cache/](http://wordpress.org/extend/plugins/w3-total-cache/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Contributor [Frederick Townes](https://wordpress.org/support/users/fredericktownes/)
 * (@fredericktownes)
 * [14 years, 8 months ago](https://wordpress.org/support/topic/plugin-w3-total-cache-error-message-about-wp-content-directory/#post-2549747)
 * Can deactivate the plugin and try the install process over again? Do you have
   any other caching plugins installed?
 *  Thread Starter [bhellsten](https://wordpress.org/support/users/bhellsten/)
 * (@bhellsten)
 * [14 years, 7 months ago](https://wordpress.org/support/topic/plugin-w3-total-cache-error-message-about-wp-content-directory/#post-2549761)
 * that worked, thank you. that was so painless.
 * PS I have cloudflare as well which is configured in W3tc

Viewing 2 replies - 1 through 2 (of 2 total)

 The topic ‘[Plugin: W3 Total Cache] error message about wp-content directory’ is
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 * ![](https://ps.w.org/w3-total-cache/assets/icon-256x256.png?rev=1041806)
 * [W3 Total Cache](https://wordpress.org/plugins/w3-total-cache/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/w3-total-cache/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/w3-total-cache/)
 * [Active Topics](https://wordpress.org/support/plugin/w3-total-cache/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/w3-total-cache/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/w3-total-cache/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [bhellsten](https://wordpress.org/support/users/bhellsten/)
 * Last activity: [14 years, 7 months ago](https://wordpress.org/support/topic/plugin-w3-total-cache-error-message-about-wp-content-directory/#post-2549761)
 * Status: resolved