Title: [Plugin: W3 Total Cache] Content Encoding Error
Last modified: August 19, 2016

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# [Plugin: W3 Total Cache] Content Encoding Error

 *  [serialboxhpc](https://wordpress.org/support/users/serialboxhpc/)
 * (@serialboxhpc)
 * [15 years, 10 months ago](https://wordpress.org/support/topic/plugin-w3-total-cache-content-encoding-error/)
 * Hi.
 * I would love to use this plugin, however when I enable it, it breaks all my pages
   and displays a bunch of garbage characters.
 * I am on a shared host. What modules need to be installed in order for this to
   work? I tried all the compression options, gzip, deflate, gzip and deflate. none
   of them work.
 * thanks
 * [http://wordpress.org/extend/plugins/w3-total-cache/](http://wordpress.org/extend/plugins/w3-total-cache/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Thread Starter [serialboxhpc](https://wordpress.org/support/users/serialboxhpc/)
 * (@serialboxhpc)
 * [15 years, 10 months ago](https://wordpress.org/support/topic/plugin-w3-total-cache-content-encoding-error/#post-1515432)
 * If I enable debugging, this is what is shown in the source code. I removed my
   domain name from the output below.
 *     ```
       W3 Total Cache: Page cache debug info:
       Engine:             disk (enhanced)
       Key:                _default_.html.gzip
       Caching:            enabled
       Status:             not cached
       Creation Time:      3.282s
       Header info:
       X-Powered-By:       W3 Total Cache/0.8.5.2
       Set-Cookie:         PHPSESSID=493a15551ae277e0eb7d7f517580d524; path=/
       X-Pingback:         --
       Content-Type:       text/html; charset=UTF-8
       X-Mobilized-By:     WordPress Mobile Pack 1.2.0
       Link:               <http://wp.me/xEmp>; rel=shortlink
       Pragma:             public
       Expires:            Fri, 28 May 2010 17:15:33 GMT
       Last-Modified:      Fri, 28 May 2010 16:15:33 GMT
       Cache-Control:      max-age=3600, public, must-revalidate, proxy-revalidate
       Vary:               Accept-Encoding, Cookie
       Etag:               ea772a010d32319cdc7020e1585a4b6b
       Content-Encoding:   gzip
       ```
   
 *  Thread Starter [serialboxhpc](https://wordpress.org/support/users/serialboxhpc/)
 * (@serialboxhpc)
 * [15 years, 10 months ago](https://wordpress.org/support/topic/plugin-w3-total-cache-content-encoding-error/#post-1515444)
 * Now my site is completely broken even after disabling and uninstalling the entire
   plugin.
 * `Safari can’t open the page “http://mydomain.com/blog”. The error is: “cannot
   decode raw data” (NSURLErrorDomain:-1015)`
 * All I did was install w3 total cache, enable it, realize it doesn’t work, and
   disabled and removed it.
 * I replaced my actual domain in the error above with a fake one as to not publicize
   my site
 *  [Frederick Townes](https://wordpress.org/support/users/fredericktownes/)
 * (@fredericktownes)
 * [15 years, 10 months ago](https://wordpress.org/support/topic/plugin-w3-total-cache-content-encoding-error/#post-1515445)
 * Disablee HTTP compression on the page cache settings tab and see if that resolves
   the issue. If it does then, submit a bug submission form from the support tab
   of the plugin.
 *  Thread Starter [serialboxhpc](https://wordpress.org/support/users/serialboxhpc/)
 * (@serialboxhpc)
 * [15 years, 10 months ago](https://wordpress.org/support/topic/plugin-w3-total-cache-content-encoding-error/#post-1515454)
 * Thanks for the quick response.
 * Well after completely removing it and reinstalling it, my pages are now loading,
   but they are not being compressed with gzip at all.
 * in fact, my yslow and pagespeed scores got worse after turning on the plugin.
 * All tests that I run either through gtmetrix.com and [http://www.gidnetwork.com/tools/gzip-test.php](http://www.gidnetwork.com/tools/gzip-test.php)
   indicate gzip compression is NOT enabled.
 * In fact, even caching appears to not be working according to the debug output.
   I am testing from a different browser where I am NOT logged in at all.
 * Is there something Im missing? I haven’t messed with the settings and left them
   at default for now.
 * Here is the new debug information.
 *     ```
       W3 Total Cache: Page cache debug info:
       Engine:             disk (enhanced)
       Key:                2010/05/05/integrated-content-management-systems-like-wordpress-and-drupal-saves-time-and-money/_default_.html.gzip
       Caching:            enabled
       Status:             not cached
       Creation Time:      1.030s
       Header info:
       X-Powered-By:       W3 Total Cache/0.8.5.2
       Set-Cookie:         wpmp_switcher=desktop; expires=Sat, 28-May-2011 16:39:23 GMT; path=/
       X-Pingback:         --
       Content-Type:       text/html; charset=UTF-8
       X-Mobilized-By:     WordPress Mobile Pack 1.2.0
       Link:               <http://wp.me/pxEmp-7F>; rel=shortlink
       Pragma:             public
       Expires:            Fri, 28 May 2010 17:39:24 GMT
       Last-Modified:      Fri, 28 May 2010 16:39:24 GMT
       Cache-Control:      max-age=3600, public, must-revalidate, proxy-revalidate
       Vary:               Accept-Encoding, Cookie
       Etag:               651d34aa940d6f9ca10f5da90b2502d1
       Content-Encoding:   gzip
       ```
   
 *  [Frederick Townes](https://wordpress.org/support/users/fredericktownes/)
 * (@fredericktownes)
 * [15 years, 10 months ago](https://wordpress.org/support/topic/plugin-w3-total-cache-content-encoding-error/#post-1515546)
 * I don’t know if you’re missing anything. Submit a bug submission from the support
   tab of the plugin.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘[Plugin: W3 Total Cache] Content Encoding Error’ is closed to new replies.

 * 5 replies
 * 2 participants
 * Last reply from: [Frederick Townes](https://wordpress.org/support/users/fredericktownes/)
 * Last activity: [15 years, 10 months ago](https://wordpress.org/support/topic/plugin-w3-total-cache-content-encoding-error/#post-1515546)
 * Status: not resolved

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