Support » Plugin: W3 Total Cache » [Plugin: W3 Total Cache] Comments/table sidebar problem

  • Hi.

    I have a strange problem since I’ve installed recently the W3 Total Cache plugin and I was wondering if someone had any suggestions to solve it.

    I’ll try to explain it the best I can:

    I’ve installed the plugin and enabled all the cache options available. The problem I get is with comments that don’t show in the sidebar widget and a table (from Table Reloaded) that I have in the sidebar and update manually and those updates don’t show either. This doesn’t happen all the time but sometimes someone posts a comment and it doesn’t appear. Sometimes it is missing for an hour or even more. And the weirdest thing is that the problem doesn’t happen in all browsers at the same time. I’ve tried IE, Firefox, Safari, Chrome and Opera. They all had the problem at one point, but rarely at the same time.

    I’ve tried disabling several of the plugins options and neither solved the problem. The only thing that solves it is when I clear the cache manually.

    I hope someone could suggest a solution.

    Sorry for the confusing text. English isn’t my primarily language and I’m not very skilled in PHP or whatever the problem resides in.


Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Frederick Townes


    Why did you enable all caching options? Try disabling object and database caching and see if the problem persists.

    I’ve tried that. But I disabled it again just now for another test. And it happened again.

    – I made a new comment (in Safari) and it showed up in the sidebar widget (and the post). All fine.
    – Then I opened Opera and the comment was on the main page. Still fine.
    – However, I’ve opened a post from yesterday and the comment doesn’t show on the sidebar widget.
    – But then I tried opening a post from September 25th and the comment is shown.
    – I then opened the post from yesterday again and the comment still wasn’t there.

    When this happens inside a specific post, it doesn’t matter as much, but the problem is that sometimes happens in the main page too.

    Plugin Author Frederick Townes


    Are all of the browser caching options enabled? Are you clearing the browser cache before every test?

Viewing 3 replies - 1 through 3 (of 3 total)
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