Support » Plugin: Vote It Up » [Plugin: Vote It Up] Vote-It-Up Stopped accepting votes from Guests

  • Let me explain. I’m having a small video contest on my website:
    one of the video someone submitted went viral and has been getting a lot of votes over the past couple of days, everything was going fine, but today it seems the vote counter got stuck at 1992

    I did a couple of tests and noticed that if I voted while I was signed in to the website, as an admin or reader, I could vote and it keeps track fine, but when I’m not logged in, and I’m only a guest to the website, then those votes don’t get counted. I looked into it further, and of course, most votes submitted where from guests, so it was working for a long while, but it seems like now it has stopped accepting guests votes, for this particular entry:

    I read in the plugin page that it has a technical limit of about 8000 votes from guests, which we are far from getting there, so I don’t see why I’m having this issue. Apparently a lot of people at the moment are trying to cast their vote for this one entry and they are not able to do it, so needless to say, we are getting a lot of angry people asking what the problem is. We’re gonna start getting death threats soon.

    If anyone has had a problem like this before and has a solutions, please help us out here, we would really appreciate it. Is there a way to refresh this, will re-installing the plug-in erase all our current votes? Any info would be greatly appreciated.

    Some Tech Specs:

    PHP Version: 5.2.17
    WP Version: 3.2.1
    Active Theme: Video Flick 2.4
    URLOpen Method: curl

    Plugin Version: 2.66

    AdRotate 3.6.4
    Akismet 2.5.3
    Disqus Comment System 2.66
    Requirements Check 0.6
    Simple Post Thumbnails 1.5
    Simple Video Embedder 2.2
    Vote It Up 1.2.2

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