Visual Form Builder
[resolved] 'Send Confirmation Email to User' not received (2 posts)

  1. itchybrain
    Posted 4 years ago #

    Gday VFB, I would love to take advantage of the notification. I have everything set in what I think is correct way, though the sender (in this case me, as I'm doing the testing) does not receive the notification. Here is a video capture of my VFB notification settings: http://screencast.com/t/BT3HsZHvcXnQ

    Any help greatly appreciated, thanks guys.

    And here is the live website with the form: http://www.dunnsherbalclinic.com.au/contact-us/




  2. Matthew Muro
    Plugin Author

    Posted 4 years ago #

    Check your email server logs (you can ask your host for help here if you don't know how) and make sure that those emails are not being blocked. It's possible that you might need to white list the sender email as some hosts are more restrictive than others when it comes to sending emails.

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