Title: [Plugin: Visual Form Builder] few answer doesn't appear in e-mail Last modified: August 20, 2016 --- # [Plugin: Visual Form Builder] few answer doesn't appear in e-mail * [manyakama](https://wordpress.org/support/users/manyakama/) * (@manyakama) * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-visual-form-builder-few-answer-doesnt-appear-in-e-mail/) * hello, * I realised, that if the “name” of the questions (text, radio, checkbox types) are more than 60 px length, the answers doesn’t appear in the e-mail! * how can I get the max length of the “name”? could you help me? * [http://wordpress.org/extend/plugins/visual-form-builder/](http://wordpress.org/extend/plugins/visual-form-builder/) Viewing 10 replies - 1 through 10 (of 10 total) * Thread Starter [manyakama](https://wordpress.org/support/users/manyakama/) * (@manyakama) * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-visual-form-builder-few-answer-doesnt-appear-in-e-mail/#post-2642735) * anybody? any idea? Matthew Muro? I’m all at sea… * [jcloudsnetwork](https://wordpress.org/support/users/jcloudsnetwork/) * (@jcloudsnetwork) * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-visual-form-builder-few-answer-doesnt-appear-in-e-mail/#post-2642754) * Hi, I saw your status is resolved, can share with me how you solve the solution? I have the same problem. Thanks * Thread Starter [manyakama](https://wordpress.org/support/users/manyakama/) * (@manyakama) * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-visual-form-builder-few-answer-doesnt-appear-in-e-mail/#post-2642755) * it hasn’t been resolved yet, I’m very sorry about that, becouse it is a very good plugin but I can’t use it with this error… * [jcloudsnetwork](https://wordpress.org/support/users/jcloudsnetwork/) * (@jcloudsnetwork) * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-visual-form-builder-few-answer-doesnt-appear-in-e-mail/#post-2642756) * Then which plugin you replace? I’m using this plugin for a survey form and is very good, just the problem of answer can’t record. Do Matthew update you anything? * Thread Starter [manyakama](https://wordpress.org/support/users/manyakama/) * (@manyakama) * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-visual-form-builder-few-answer-doesnt-appear-in-e-mail/#post-2642757) * I use the latest version (1.9.2) of the visual form builder. * Matthew didn’t answer my question. * How can you use it with this error? Have you got any tipp? Do you minimize the text in the name field fewer than 60 px? Or did you modifie anything in the funkcion of plugin? Can you show me the website, where you use this survey? * I can’t minimize of the length of the text in the name filed, becouse it’s about a language test, and there are an several long question… and wich is longer than 60 character, the e-mail form don’t give the answer of this question… * Thread Starter [manyakama](https://wordpress.org/support/users/manyakama/) * (@manyakama) * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-visual-form-builder-few-answer-doesnt-appear-in-e-mail/#post-2642758) * It would be help for me, if there were the ‘description’ texts in the e-mail… but I don’t know how can I add to it. * Plugin Author [Matthew Muro](https://wordpress.org/support/users/mmuro/) * (@mmuro) * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-visual-form-builder-few-answer-doesnt-appear-in-e-mail/#post-2642759) * The latest version is 2.2. You should upgrade and get a bunch of great features and bug fixes. * There is no limit on how long the field name can be. It may be that the HTML table is cutting off really long names from _displaying_. I’ll test this and see, but the tables should be expanding to the height of whatever is in the cells. * Thread Starter [manyakama](https://wordpress.org/support/users/manyakama/) * (@manyakama) * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-visual-form-builder-few-answer-doesnt-appear-in-e-mail/#post-2642760) * First of all thanks for your answer! * I updated to 2.2 and since that my old survey form doesn’t function! Before the last cca 20 question came the verification field, and this questions bacame not editable! I can’t make new question, too. * I created an absolutely new survey form, and more than cca 95 fields aren’t allowed, too! * It seems that the new version 2.2 allow fewer field than the 1.9.2, isn’t it? * Unfortunately the e-mail displaying problem aren’t resolved. * [jcloudsnetwork](https://wordpress.org/support/users/jcloudsnetwork/) * (@jcloudsnetwork) * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-visual-form-builder-few-answer-doesnt-appear-in-e-mail/#post-2642761) * This is the problem, I not sure which plugin is suitable for survey form :(. * Here is the website: 1utopia.com.my * I’m using version2.2 as well but I run a test and if the character less than 10, the answer is received in the mail and if more than that, won’t appear….:( * [jcloudsnetwork](https://wordpress.org/support/users/jcloudsnetwork/) * (@jcloudsnetwork) * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-visual-form-builder-few-answer-doesnt-appear-in-e-mail/#post-2642764) * Hi Matthew, how is your testing? Do you have same problem as us? Viewing 10 replies - 1 through 10 (of 10 total) The topic ‘[Plugin: Visual Form Builder] few answer doesn't appear in e-mail’ is closed to new replies. * ![](https://ps.w.org/visual-form-builder/assets/icon-256x256.png?rev=1205840) * [Visual Form Builder](https://wordpress.org/plugins/visual-form-builder/) * [Frequently Asked Questions](https://wordpress.org/plugins/visual-form-builder/#faq) * [Support Threads](https://wordpress.org/support/plugin/visual-form-builder/) * [Active Topics](https://wordpress.org/support/plugin/visual-form-builder/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/visual-form-builder/unresolved/) * [Reviews](https://wordpress.org/support/plugin/visual-form-builder/reviews/) * 10 replies * 3 participants * Last reply from: [jcloudsnetwork](https://wordpress.org/support/users/jcloudsnetwork/) * Last activity: [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-visual-form-builder-few-answer-doesnt-appear-in-e-mail/#post-2642764) * Status: not resolved