Title: Problem with my commercial plugin
Last modified: August 31, 2016

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# Problem with my commercial plugin

 *  [Jade-Snow](https://wordpress.org/support/users/jade-snow/)
 * (@jade-snow)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/plugin-visual-composer-1/)
 * Hi,
 * Ever since I have upgraded to WordPress 4.5.2 the Visual Composer plugin has 
   not been working. It shows up, but does not allow me to add any new images to
   a gallery. The theme I am running is Salient. Both the theme and the plugin are
   up to date. My site is: [http://www.wenonahwebster.com](http://www.wenonahwebster.com).
   Any help would be greatly appreciated.
 * Thanks

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Viktor Nagornyy](https://wordpress.org/support/users/viktorix/)
 * (@viktorix)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/plugin-visual-composer-1/#post-7410802)
 * Hey, did you upgrade Visual Composer to the latest version? That’s usually the
   issue with newer versions of WordPress and older versions of Visual Composer.
 *  Thread Starter [Jade-Snow](https://wordpress.org/support/users/jade-snow/)
 * (@jade-snow)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/plugin-visual-composer-1/#post-7410811)
 * Yes, I have.
 *  Thread Starter [Jade-Snow](https://wordpress.org/support/users/jade-snow/)
 * (@jade-snow)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/plugin-visual-composer-1/#post-7410815)
 * The version I have came with the theme, so when I updated the theme, it also 
   updated the plugin. I have tried deleting it and reuploading. But it still isn’t
   working.
 *  Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * (@sterndata)
 * Volunteer Forum Moderator
 * [9 years, 11 months ago](https://wordpress.org/support/topic/plugin-visual-composer-1/#post-7410817)
 * We really can’t help with Visual Composer here. You’ll find support on their 
   site, [http://support.wpbakery.com/?_ga=1.161054525.103724035.1464101894](http://support.wpbakery.com/?_ga=1.161054525.103724035.1464101894)
 *  [Viktor Nagornyy](https://wordpress.org/support/users/viktorix/)
 * (@viktorix)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/plugin-visual-composer-1/#post-7410818)
 * Upgrading the theme doesn’t automatically upgrade Visual Composer, you usually
   have to do it manually for versions that come with a theme. But since you tried
   deleting and re-installing VC already, we can continue troubleshooting.
 * At this point you have 2 options:
 * 1. You can begin disabling plugins one by one to find the one that’s causing 
   a conflict with VC.
 * 2. Since you purchased a theme, I would contact theme developer to find out if
   there are any known issues. They will most likely ask you to do #1 to identify
   plugin that’s conflicting with Visual Composer.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Problem with my commercial plugin’ is closed to new replies.

## Tags

 * [gallery not working](https://wordpress.org/support/topic-tag/gallery-not-working/)
 * [salient theme](https://wordpress.org/support/topic-tag/salient-theme/)
 * [WordPress 4.5.2](https://wordpress.org/support/topic-tag/wordpress-4-5-2/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 5 replies
 * 3 participants
 * Last reply from: [Viktor Nagornyy](https://wordpress.org/support/users/viktorix/)
 * Last activity: [9 years, 11 months ago](https://wordpress.org/support/topic/plugin-visual-composer-1/#post-7410818)
 * Status: not resolved

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