Visitor Maps and Who's Online
Who's Been Online not accurate? (5 posts)

  1. SecGen
    Posted 5 years ago #


    I've been using the plugin for a while now, however I'm suspicious of the accuracy of the Who's Been Online page. It doesn't seem to be recording all the visitors correctly. For example now the new day has just started, it's showing 4 visits (including bots), when my actual stats are showing 14 visitors. The discrepancy is larger on all previous days which have ended with a lot more visitors.

    Is there any reason this could be happening?



  2. Mike Challis
    Plugin Author

    Posted 5 years ago #

    I have no idea how your stats program works, this is how this one counts a visitor.

    There are timer settings for active and inactive visitors, these timers determine when a visitor is counted. and determine if they came back for another visit or not.

    Active time (minutes):
    Minutes that a visitor is considered "active". Default is 5 minutes.

    Inactive time (minutes):
    Minutes until an inactive visitor is removed from display. Default is 15 minutes. Later on if they come back they are a new visitor again.

  3. SecGen
    Posted 5 years ago #

    I'm using WordPress.com Stats, Google Analytics and StatCounter, all of which are counting more visitors (not hits) than Who's Online. I can only guess that some visitors are visiting more than once in 5 minutes, but somehow I don't think that would count as a second visit in the other stat services.

  4. SecGen
    Posted 5 years ago #

    Hi Mike,

    I recently disabled HyperCache, and Who's Online now appears to display more visits. Could this be what was preventing Who's Online from accurately recording some visits?

  5. Mike Challis
    Plugin Author

    Posted 5 years ago #

    I have not previously thought of it, but yes, it could cause that.


Topic Closed

This topic has been closed to new replies.

About this Plugin

  • Visitor Maps and Who's Online
  • Frequently Asked Questions
  • Support Threads
  • Reviews

About this Topic