I’d suggest contacting woothemes since you purchased the theme from them. I think the responsibility of supporting such a popular plugin in a premium theme should be on woothemes, not Alex. After all, you did pay good money for a working theme.
well they are not helping tho .. they expect me to use woothemes embed feature with thumbnailer upload … that only thing i dont like
i like using this plugin and it is easier to use and easy to post with [youtube][/youtube] than doing embeding and uploading thumbnail.. plus i have past people who make vlog using this plugin all dispear as well …. the thumbnail dont even show up on front page …
that why i ask you for your help if you could if you cannot then money burn and money talk walked away