Title: [Plugin: Video Thumbnails] VImeo Thumbnails Not Pulled
Last modified: August 20, 2016
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# [Plugin: Video Thumbnails] VImeo Thumbnails Not Pulled
* [jcruzada](https://wordpress.org/support/users/jcruzada/)
* (@jcruzada)
* [13 years, 7 months ago](https://wordpress.org/support/topic/plugin-video-thumbnails-vimeo-thumbnails-not-pulled/)
* I have the same issue as Ivo Pereira but I don’t have a custom field. I am just
using a Lightbox Shortcode: [lightbox href=”[https://vimeo.com/50036885″](https://vimeo.com/50036885″);
width=”880″ height=”500″] and am getting the error “We didn’t find a video thumbnail
for this post. (be sure you have saved changes first)”
* [http://wordpress.org/extend/plugins/video-thumbnails/](http://wordpress.org/extend/plugins/video-thumbnails/)
Viewing 12 replies - 1 through 12 (of 12 total)
* Plugin Author [Sutherland Boswell](https://wordpress.org/support/users/sutherlandboswell/)
* (@sutherlandboswell)
* [13 years, 7 months ago](https://wordpress.org/support/topic/plugin-video-thumbnails-vimeo-thumbnails-not-pulled/#post-3072676)
* What is the name of the plugin or theme you’re using for the lightbox shortcode?
* Thread Starter [jcruzada](https://wordpress.org/support/users/jcruzada/)
* (@jcruzada)
* [13 years, 7 months ago](https://wordpress.org/support/topic/plugin-video-thumbnails-vimeo-thumbnails-not-pulled/#post-3072735)
* It is Lightbox Evolution Version 1.5.8 | By Eduardo Daniel Sada
* Thank you so much!
* Joel
* Plugin Author [Sutherland Boswell](https://wordpress.org/support/users/sutherlandboswell/)
* (@sutherlandboswell)
* [13 years, 7 months ago](https://wordpress.org/support/topic/plugin-video-thumbnails-vimeo-thumbnails-not-pulled/#post-3072743)
* It looks to be a premium plugin, so I can’t provide support for it. I can’t view
the video in your sample shortcode though, are you trying to use videos that
are private?
* Thread Starter [jcruzada](https://wordpress.org/support/users/jcruzada/)
* (@jcruzada)
* [13 years, 7 months ago](https://wordpress.org/support/topic/plugin-video-thumbnails-vimeo-thumbnails-not-pulled/#post-3072804)
* They are on private. Is that the issue?
* Plugin Author [Sutherland Boswell](https://wordpress.org/support/users/sutherlandboswell/)
* (@sutherlandboswell)
* [13 years, 7 months ago](https://wordpress.org/support/topic/plugin-video-thumbnails-vimeo-thumbnails-not-pulled/#post-3072805)
* Yes, the plugin currently uses the public Vimeo API which only provides public
data. In version 2.0 I’ll be switching to the oEmbed API which should solve the
problem. You can sign up for an early version of 2.0 [here](http://wie.ly/u/vtbeta).
* Thread Starter [jcruzada](https://wordpress.org/support/users/jcruzada/)
* (@jcruzada)
* [13 years, 7 months ago](https://wordpress.org/support/topic/plugin-video-thumbnails-vimeo-thumbnails-not-pulled/#post-3072806)
* The client needs the videos private, so can we set it public, run your plugin
and then put it back to private, will that work or does it need to stay on public
all the time?
* Plugin Author [Sutherland Boswell](https://wordpress.org/support/users/sutherlandboswell/)
* (@sutherlandboswell)
* [13 years, 7 months ago](https://wordpress.org/support/topic/plugin-video-thumbnails-vimeo-thumbnails-not-pulled/#post-3072807)
* That should work, they only need to be public when scanned.
* Thread Starter [jcruzada](https://wordpress.org/support/users/jcruzada/)
* (@jcruzada)
* [13 years, 7 months ago](https://wordpress.org/support/topic/plugin-video-thumbnails-vimeo-thumbnails-not-pulled/#post-3072808)
* I scanned my post again and I got this:
* We didn’t find a video thumbnail for this post. (be sure you have saved changes
first)
* Here is what I have in my post:
* ; "”Cayman")
**VIEW »** [lightbox href=”[https://vimeo.com/49134465″](https://vimeo.com/49134465″);
width=”880″ height=”500″]HD VIDEO[/lightbox] | [lightbox href=”[https://vimeo.com/49134465″](https://vimeo.com/49134465″);
width=”420″ height=”340″]LR VIDEO[/lightbox]
* Thread Starter [jcruzada](https://wordpress.org/support/users/jcruzada/)
* (@jcruzada)
* [13 years, 7 months ago](https://wordpress.org/support/topic/plugin-video-thumbnails-vimeo-thumbnails-not-pulled/#post-3072809)
* Sutherland, I even removed all of the above text and just put this in the Post:
* It still didn’t work.
* Plugin Author [Sutherland Boswell](https://wordpress.org/support/users/sutherlandboswell/)
* (@sutherlandboswell)
* [13 years, 7 months ago](https://wordpress.org/support/topic/plugin-video-thumbnails-vimeo-thumbnails-not-pulled/#post-3072813)
* Is it still just saying “We didn’t find a video thumbnail for this post. (be
sure you have saved changes first)”, or have you gotten any more detailed error
messages?
* Thread Starter [jcruzada](https://wordpress.org/support/users/jcruzada/)
* (@jcruzada)
* [13 years, 6 months ago](https://wordpress.org/support/topic/plugin-video-thumbnails-vimeo-thumbnails-not-pulled/#post-3072814)
* Yes that’s all I am getting.
* [jfryer](https://wordpress.org/support/users/jfryer/)
* (@jfryer)
* [13 years, 6 months ago](https://wordpress.org/support/topic/plugin-video-thumbnails-vimeo-thumbnails-not-pulled/#post-3072819)
* Sutherland,
* Just wanted to let you know I was having trouble with the plug-in not pulling
thumbnails for private videos too. But I used the suggestion of making the Vimeo
video public, pulling the thumbnail, then making the video private again. It
worked! Thanks for the plug-in.
Viewing 12 replies - 1 through 12 (of 12 total)
The topic ‘[Plugin: Video Thumbnails] VImeo Thumbnails Not Pulled’ is closed to
new replies.
* 
* [Video Thumbnails](https://wordpress.org/plugins/video-thumbnails/)
* [Frequently Asked Questions](https://wordpress.org/plugins/video-thumbnails/#faq)
* [Support Threads](https://wordpress.org/support/plugin/video-thumbnails/)
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* [Unresolved Topics](https://wordpress.org/support/plugin/video-thumbnails/unresolved/)
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* 12 replies
* 3 participants
* Last reply from: [jfryer](https://wordpress.org/support/users/jfryer/)
* Last activity: [13 years, 6 months ago](https://wordpress.org/support/topic/plugin-video-thumbnails-vimeo-thumbnails-not-pulled/#post-3072819)
* Status: not resolved